Independent Graphic Designer working under a cooler name.

- Oversaw and managed a small team to ensure solar proposal accuracy and ethical business practices- Handled over 80 individual databases & CRMS ensuring each project is moving closer toward installation- Reviewed lender issues and communicated with all parties to accurately process and approve credit applications - Identified & resolved technical and financial inconsistencies within the solar proposal software - Utilized my knowledge of electrical systems, watts, and solar materials used to calculate system outputs - Created and implemented formal training material which reduced the training period by 40%- Onboarded new partners to provide an idea of the services provided by the Sales Support & Contracts team- Simultaneously managed high-volume communication through multiple platforms: phone calls, email & chats

- Utilized adept critical thinking and client notes to accurately dispatch maintenance requests with a < 1% rate of error - Delegated tasks among maintenance representatives to maximize efficiency in the absence of management