Analyze complex customer issues and provide corrective actions. Attend to the customer issue in payment, exchange, and return items Participate in meetings and activities held to improve business performance. Need to maintain work schedule record and make duty roaster. Answering calls, settling appointments with the mall /purchasing managers Supervising the others and ensuring that the store guidelines are followed

Managing online store in Shopee ph by uploading product pictures, product listing, creating product descriptions, and pricing management. I’ve processed, returned, and canceled orders. Monitoring tracking, items shipped, and Seller Central stuff. Responsible for customer service queries and complies with customer needs in excellent satisfaction in aftersales support.