Communication: Effective communication skills, both written and verbal, to interact with customers, colleagues, and engineers.Leadership: Ability to lead and mentor team members, ensuring adherence to safety standards and procedures.Adaptability: Flexibility to work in dynamic environments and adapt to changing priorities.Engineering Analysis: Proficient in analyzing and troubleshooting engineering problems, including fault isolation, repair, modification, and redesign.Product Knowledge: Deep understanding of Boeing products, processes, and industry standards.Systems Thinking: Ability to analyze complex systems and their interrelationships to identify opportunities for improvement.Business Acumen: Strong knowledge of business operations, policies, and market trends.Communication: Effective communication skills, both written and verbal, with the ability to convey complex information to diverse audiences.Innovation: Creative problem-solving and ability to identify new opportunities and solutions. Aircraft Systems Expertise: In-depth knowledge of Boeing aircraft systems, including mechanical, electrical, and avionics components.Troubleshooting and Maintenance: Proven ability to diagnose and resolve complex technical issues, perform maintenance tasks, and ensure compliance with safety regulations.Product Knowledge: Extensive understanding of Boeing product lines, maintenance procedures, and technical manuals.Systems Thinking: Ability to analyze complex systems and their interrelationships to identify root causes of problems and implement effective solutions.Customer Service: Excellent interpersonal skills and ability to build strong relationships with customers.Customer Focus: Ability to understand customer needs and provide effective support.Problem-Solving: Strong problem-solving and analytical

Property Management Skills:• Tenant Management: Handling tenant inquiries, lease renewals, rent collection, and evictions.• Maintenance Coordination: Scheduling and overseeing repairs and maintenance tasks.• Property Inspections: Conduct regular inspections to ensure property upkeep and address maintenance issues.• Lease Administration: Draft, review, and execute leases.• Rent Collection: Efficiently collect rent payments and handle late payments.Financial Management Skills:• Budgeting: Create and manage budgets for property expenses and income.• Financial Reporting: Prepare financial reports and statements.• Accounting: Understand basic accounting principles and practices.• Property Valuation: Assess property values for rental purposes.Customer Service Skills:• Communication: Effectively communicate with tenants, owners, and vendors.• Problem-Solving: Resolve tenant complaints and maintenance issues promptly.• Customer Satisfaction: Provide excellent customer service to tenants Technical Skills:• Basic Computer Skills: Use Microsoft Office Suite (Word, Excel, Outlook) for daily tasks.• Marketing: Understand basic marketing principles for advertising rental properties.Additional Skills:• Negotiation: Negotiate with contractors, vendors, and tenants.• Time Management: Effectively manage time and prioritize tasks.• Organization: Maintain accurate records and stay organized.• Legal Knowledge: Understand landlord-tenant laws and regulations.

Technical Skills:• Carpet Cleaning Equipment: Proficient in operating various carpet cleaning machines (e.g., hot water extraction, dry cleaning).• Cleaning Chemicals: Knowledge of different cleaning chemicals and their proper usage.• Stain Removal: Experience in removing various stains from carpets (e.g., food, pet stains, wine).• Odor Removal: Ability to identify and eliminate odors from carpets.• Equipment Maintenance and Repair: Able to troubleshoot and repair carpet cleaning equipment.Customer Service Skills:• Communication: Effectively communicate with customers about cleaning services and addressing concerns.• Professionalism: Maintain a professional demeanor and appearance.• Time Management: Arrive on time for appointments and completing work efficiently.• Problem-Solving: Resolve customer complaints and find solutions to cleaning challenges.Physical Requirements:• Physical Fitness: Ability to lift heavy equipment (50 Lbs), kneel, and stand for extended periods.• Stamina: Endurance for physically demanding tasks.Additional Skills:• Teamwork: Able to work effectively with a team.• Attention to Detail: Meticulous attention to detail in cleaning carpets.• Safety Awareness: Adhere to safety protocols and use equipment safely.• Environmental Regulations: Understand and adhere to local, state, and federal environmental regulations related to carpet cleaning and waste disposal.

• Provided exceptional customer support for 45 individual customers, 6 authorized service centers, and fleet customers across the Western United States and Hawaii. • Consistently resolved complex technical issues within 24 hours or less, ensuring 100% customer satisfaction. Successfully executed no-notice travel to remote locations to provide on-site technical support for customers and maintenance teams.• Reduced aircraft downtime by 30% through efficient troubleshooting and rapid parts procurement. • Successfully negotiated good-faith compensation with aircraft owners during maintenance difficulties, preserving the company's reputation. • Provided in-depth on-the-job training to customer personnel, ensuring optimal operation and maintenance of Honda Aircraft products. • Proficient in various software tools, including Microsoft Office Suite, SAP, Salesforce, Lotus Notes, and CAMP maintenance management systems.

• Support fielding of Entry Into Service (EIS) for PW1100G, PW1500, and PW1900 Engines• Deliver comprehensive support to customers 24 hours per day, 7 days a week• Provide leadership in troubleshooting and resolving engine operational discrepancies, engine control faults, and cockpit squawks• Assist in training of airline power plant engineering, line maintenance and other functional groups• Interface with the customer at all levels on any emerging technical issues• Communicate daily with P&W Commercial and Aftermarket executives regarding engine operation and reliability, customer status, and emerging issues• Manage customer expectations while taking action to restore AOG aircraft to fully operational status• Conducting risk analysis to ensure customers don’t have underutilized spares/equipment sitting idle• Safety of drivers and vehicles on the road and while on the job site is a concern both for individuals and their employers• Manage cost associated with aircraft maintenance, troubleshooting, and schedule disruptions• Recommend service parts that can be replaced based on real time data, to restore maximum engine performance• Continuously balancing time between critical items, customers, and optimizing processes in a very challenging dynamic environment• Act as field consultant and technology expert in resolving engine operational discrepancies,engine control faults or any unusually difficult technical, maintenance and service problems.• Develop action plans, coordinate resources to provide solutions, and resolve Aircraft OnGround (AOG) situations.• Help implement aircraft entry-into-service plans for new model deliveries.• Identify opportunities to leverage Pratt & Whitney products and services.• Coordinate resolution of spare parts delivery and warranty claims processing issues. Providetechnical and operational content for warranty and spares issues.• Provide operations support and maintain Pratt & Whitney presence at customer location.

• Responsible for full scope maintenance/engineering and support of worldwide operational missions of the Global Hawk Program. Including but not limited to aircraft data collection, scheduling for maintenance, coordinating logistics requirements to maintain spares availability, and communicating daily aircraft status to the customer• Maintain applicable DoD/FAA required records, maintenance databases to include IMDS, technical manuals and inspection forms• Perform on/off equipment and preventative maintenance functions to include: scheduled/unscheduled maintenance, disassembly, rework, modification, replacement, reassembly or adjustment of vehicle systems/sub-system components to include: This includes flight management system (FMS), central flight computer system (CFCS) global positioning system (GPS) and differential GPS (DGPS), line of sight (LOS), and beyond line of sight (BLOS) communication systems  • Develop action plans, coordinate resources to provide solutions, and resolve Aircraft OnGround (AOG) situations.• Contribute to the development of strategy and support plan to achieve customers’ operationalobjectives. Deploy and monitor support plan and takes action to meet performanceobjectives.

• Serve as consultant to management and external spokesperson for the organization on majormatters pertaining to its policies, plans, and objectives• Interpret Engineering Data and translate it into processes, procedures, tech data, and trainingmaterial• Observe maintenance actions and translate them to training environment• Perform maintenance validation and verification of developed procedures on specified equipment

• Use predetermined methods, operations, setups, and prescribed specifications to inspect in-process and completed products visually such as electronic units and subsystems, precision electromechanical assemblies or mechanical units, subassemblies, structural flaws, and internal defects• Use various measuring devices. Accepts, rejects, or reworks defective or malfunctioning units or systems• Work from blueprints, diagrams, dial indicators, preset micrometers, scales, fixtures, customer specifications, drawing or inspection instructions, and checklists• Monitor and verify quality in accordance with statistical process or other control procedures• Resolving questions and problems as they occur, as referring to Specifications and Engineering• Instructions are given to mechanics on new lines of work or special assignments• Assist in orienting, training, assigning, and checking the work of employees• Perform moderately strenuous physical and repetitious work to include climbing, bending, crawling, stooping, kneeling, lifting, working with arms overhead, leaning, and laying

• Translate blueprints into fabrications of complex structural assemblies to include: precision drilling, countersinking, and the use of calibrated tools• Align parts on jigs using templates and fixtures• Perform part-fitting operations: filing sawing, burring, crimping, trimming, framing, riveting, drilling, and reaming• Measure parts with micrometers and calipers to verify dimensions• Modify incomplete and complete assemblies to incorporate changes to structure and verify quality in accordance with statistical process or other control procedures• Perform moderately strenuous physical and repetitious work to include: bending, stooping, kneeling, lifting, and working overhead• Build various prototype aircraft, working side by side with engineering to solve discrepancies associated with work orders and blueprints.• Follow aircraft through the flight test life cycle achieving all mandated test points through various layups and special tests. • Ensure company, customer, and FAA conformance standards are met using multiple inspection points and proper documentation.• Perform inspection for functional operation checks of prototype and production aircraft

• Work in conjunction with the lead mechanic to develop equipment and procedures relevant to new hydraulics department• Test, troubleshoot, measure, adjust, repair and overhaul malfunctioning components• Track parts during the repair process to ensure quality and timeliness of completion• Complete daily teardown and rebuild of Hydraulic assemblies• Measure and document part discrepancies during teardown of assemblies• Write repair procedures with the aid of technical publications and standard overhaul practicemanuals

• Interpret publications, inspect, analyze, troubleshoot, perform maintenance, and provide expertise on hydraulic systems, and associated equipment• Establish priorities for completion of maintenance tasks and provide assistance in solving maintenance, supply, and personnel problems• Evaluate requirements for quality deficiency reports• Provide training and task certification for skill level advancement• Supervise and evaluate job performance and maintenance techniques used to interpret, operate, troubleshoot, remove, repair, service, overhaul, and install aircraft hydraulic components and GSE• Ensure hazardous materials and waste are handled, stored, and disposed of according to local, state, and federal environmental standards• Ensure OSHA safety compliance• Use CFEPT as a management tool to plan, manage, document, conduct, and evaluate a training progression of Airmen• Experience performing or supervising maintenance functions in repair of aircraft hydraulic, mechanical, and electrical systems, components, and GSE• Troubleshoot, remove, repair, overhaul, inspect and install aircraft hydraulic systems andcomponents, including ground support equipment