Corbin Bowman Email & Phone Number

Southlake, Texas, United States

As a Pool Maintenance Technician for Pool Matters, I am responsible for the service and maintenance of 50+ residential pools in the DFW metroplex. I provide exceptional customer service at all times, by diagnosing maintenance requirements for numerous different brand of equipment, recommend maintenance options to customers and complete all pool cleaning requirements with a focus on efficiency coupled with service excellence.As a Pool Maintenance Technician, I am also responsible for –- Precisely balancing chemicals, removing all debris from pool surface and floor and overseeing general maintenance of all pool equipment.- Providing reliable, efficient and professional service to customers with personalized feedback and follow-up every visit.- Accurately diagnosing the cause of pool maintenance and pool water chemistry issues, recommending multiple options for solutions based on customers’ ability to pay, price repairs when applicable in accordance with Pool Matters company policy, complete repairs and submit all required paperwork in a timely and accurate manner.- Communicating clearly and concisely with customers, vendors, supervisors and cross functional peers to ensure complete alignment of both weekly and quarterly pool cleaning and repair services.Maintaining company tools equipment, inventory and vehicles to ensure the most cost effective delivery of quality service.- Exhibiting professional conduct at all times, whether at the job site, office, vendor facilities or driving company vehicles.

Trophy Club, Texas, United States

Responsible for the service of menu items and both alcoholic and non-alcoholic beverages to Guests in a courteous and efficient manner in accordance with company standards. Assisted in the maintenance of the restaurant and equipment area via opening and closing check lists. Directed, implemented, and maintained a customer service philosophy which aligned with the company culture.

Irving, Texas, United States

As a Service Consultant at CarMax, I deliver exceptional customer service by acting as a liaison between the customer and retail technician, before, during, and after the service/repair processes. More specifically, I provide exceptional customer service at all times, by consistently executing the Retail Service Standardized Work and Voice of Customer (VoC) processes. I am adept at balancing a busy workload and properly routing work to the appropriate technician, while ensuring each customer is consistently kept informed on the status of their vehicle.As a Service Consultant, I am also responsible for –• Meet and greet all service customers in a friendly manner conveying exceptional customer service skills and empathy throughout the entire customer interaction.• Accurately interview and document customer concerns, then consult with customers regarding needed repairs. Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.• Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.• Review repair orders for work performed and accuracy of all labor, parts and sublet documentation for billing. • Demonstrate exceptional communication skills with the ability to speak and listen effectively when dealing with customers and coworkers, both in person and over the phone.

Dallas-Fort Worth Metroplex

As the Reconditioning Manager, I serve as the onsite leader for Reconditioning Associates in our vehicle maintenance facility or auxiliary garage. As a Recon Associate Lead, I personally oversee the most complex repairs and maintenance on all types of motor vehicles used at Shift, while providing guidance and direction to our lower-level employees. I also ensure that all of Shift’s policies and processes are being followed to Shift’s quality control standards.As a Reconditioning Manager, I am responsible for -• Directing and managing the overall flow of vehicles through the reconditioning workflow to meet Shift’s reconditioning standards and daily production targets.• Assisting other Recon associates in completing complex/challenging repairs.• Maintaining reconditioning processes, operational controls, and managing KPIs in assigned locations, coordinating and reducing the cost per vehicle through strong partnerships with Senior management, Pricing and Inventory, and Sales Management teams.• Identifying areas of opportunity and implementing process improvements.• Building effective relationships with internal and external vendors.• Working as part of a dynamic team to accomplish company objectives.

Stillwater, Oklahoma, United States

Contributes to the success of Eskimo Joe’s mission to “create lifelong relationships by delighting one person at a time” and “delight every guest by giving my best”. Assists Servers, Bartenders, and Support Staff in servicing the Guest by running food and beverages, clean/reset tables, and anticipate Guest needs, in a timely, friendly and efficient manner.

Southlake, Texas, United States

Responsible for the service of menu items and both alcoholic and non-alcoholic beverages to Guests in a courteous and efficient manner in accordance with company standards. Assisted in the maintenance of the restaurant and equipment area via opening and closing check lists. Directed, implemented, and maintained a customer service philosophy which aligned with the company culture.

Plano, Texas, United States

Collaborated cross-functionally with Sales and Finance to maintain Accounts Receivables at a high-volume property management firm servicing North, Central, East, and South Texas. OmniKey specializes in single, multi-family, and commercial properties, providing personalized tenant management services for each client at an affordable rate.• Ensured accurate billing of customers for rental services and other offerings.• Received and processed invoices electronically in owner/tenant ledgers.• Communicated directly with tenants, property owners, maintenance contractors, and realtors to serve as a liaison, answer questions, streamline operations and maintain accurate record-keeping.• Partnered with local city government across multiple counties and municipalities throughout the eviction process, keeping abreast of changing regulations due to COVID-19.

Southlake, Texas, United States

Provided excellent customer service to all customers, serving as the brand ambassador for the company. Stocked and merchandised products, including beer, wine, and tobacco. Demonstrated ability to work independently in a fast-paced environment without onsite supervision or support.

Southlake, Texas, United States

Responsible for the service of menu items and both alcoholic and non-alcoholic beverages to Guests in a courteous and efficient manner in accordance with company standards. Assisted in the maintenance of the restaurant and equipment area via opening and closing checklists. Directed, implemented, and maintained a customer service philosophy which aligned with the company culture.

Southlake, Texas, United States

Served guests and my local community throughout my entire high school career. Learned teamwork and leadership in a people-focused, positive, flexible environment where I was valued and respected.

High School Diploma, Undecided

Activities and Societies: Kappa Sigma

High School Diploma

Activities and Societies: Varsity Football Player