Corbin Flak, Ms, Mba Email & Phone Number

Lexington, Sc, Us

Irving, Texas, United States

Responsible for driving implementation activities with high visibility, high volume, transformative accounts that have national and strategic impact for the Southeast Territory. Acts as a business consultant that assists in defining, building and executing the logistics toward a precision medicine program. Assists in the efforts of executing desired partnerships through internal and external discussions, and by collaborating with internal teams (Sales, Client Services, Lab Ops, Medical Affairs,… Show more Responsible for driving implementation activities with high visibility, high volume, transformative accounts that have national and strategic impact for the Southeast Territory. Acts as a business consultant that assists in defining, building and executing the logistics toward a precision medicine program. Assists in the efforts of executing desired partnerships through internal and external discussions, and by collaborating with internal teams (Sales, Client Services, Lab Ops, Medical Affairs, Billing, IT, etc.) to build the tools/business solutions necessary to develop the business relationship that are essential to doing business with hospital and pathology accounts.• Executes hospital/pathology agreements• Establishes Caris as an accepted partner/vendor in hospital/pathology accounts• Establishes business processes and workflows within these accounts• Provides business consultative services to accounts related to budgeting and financing, cost center allocation, turnaround time and other efficiency workflows in accounts while adhering to compliance guidelines.• Assist with coordination of a cross functional team matrix to marshal resources toward a precision medicine program Show less

Greater Pittsburgh Area

•Ensured operational efficiency and financial accuracy of all day-to-day customer operations through data governance, quality assurance, and reconciliation measures via analytics, audits, and training.• Product Manager ensuring all products and services offered were available for sale to the public whilefacilitating accurate general ledger allocation, revenue recognition, and inventory management.• Account manager and concierge for corporate sponsors, industrypartners, and… Show more •Ensured operational efficiency and financial accuracy of all day-to-day customer operations through data governance, quality assurance, and reconciliation measures via analytics, audits, and training.• Product Manager ensuring all products and services offered were available for sale to the public whilefacilitating accurate general ledger allocation, revenue recognition, and inventory management.• Account manager and concierge for corporate sponsors, industrypartners, and high-volume clients• Serves as back-up to Director of Customer Relations• Self-starter as evident by being full-time remote worker for 7 years• Developed and implemented new training programs and standard operating procedures for new andexisting customer-facing employees that led to a 15% increase in customer satisfaction.• Developed and managed intuitive online help center resulting in 25% reduction in customer inquiries.• Improved data processing efficiency by assisting in the development and implementation of a newassociation management system ultimately resulting in reduced operating costs. • Led organization-wide Training Subcommittee for this project responsible for the development of employee skills inventories, training schedules, and standard operating procedures to prepare for the implementation and utilization of the new association management system. Show less

Pittsburgh, Pennsylvania

-Serve as the front-line representative for all customer inquiries (internal and external) from varying lines of communications including but not limited to: telephone, emails, faxes, mailings and face-to-face communication.-Process all form of payments for the various products and services offered by ONS.-Work to improve any process and/or policies organization-wide that may be beneficial to the organization as applicable.-Reduced customer inquiry turnaround time by 3 days through… Show more -Serve as the front-line representative for all customer inquiries (internal and external) from varying lines of communications including but not limited to: telephone, emails, faxes, mailings and face-to-face communication.-Process all form of payments for the various products and services offered by ONS.-Work to improve any process and/or policies organization-wide that may be beneficial to the organization as applicable.-Reduced customer inquiry turnaround time by 3 days through efficient time management and organization skills which were implemented throughout department. -Serve as liaison to the Intergrated Marketing Communications & Sales Department on behalf of my department.-Organizer and Chairman of All-Staff Team Building Workshop in 2012. Show less

-Directed all day to day functions of the business including human resources, scheduling, inventory management, civic interaction, advertising, promotions, and customer relations.-Managed the launch of the new location including site preparation, infrastructure, and improvements.-Selected as the benchmark site for the parent company of the franchise.

Master Of Business Administration - Mba, Business Administration, Management And Operations

Master Of Science (M.S.), Management And Leadership

Bachelor Of Arts (B.A.), Communication; Applied Communication

High School Diploma