Corbin Richey Email and Phone Number

- Procure, configure, install and support applicable IT assets. Assess the need and determine the correct IT assets to be purchased.- Responsible for all purchasing of IT assets for ExpressJet Airlines. - Manage IT Services Technicians by communicating job expectations, monitoring results, coaching employees and enforcing policies and procedures.- Audit the Level 2 IT Services incidents in the work order system and assure the timeliness of their resolution.

- Provide Level 2 hardware and software support to ExpressJet and SkyWest Airlines.- Install, maintain and troubleshoot computer systems and peripherals throughout the company.Provide Field support to ExpressJet and SkyWest locations.

- Provide support for IT assets for both SkyWest and ExpressJet Airlines over the phone.- Resolve Service Desk support tickets/incidents in a timely manner.- Provide excellent customer experience to company employees.

- Top composite repair score for the store, 13 months in a row and ranked 49th in company.- Lead/coach other technicians and responsible that team goals are met.- Service and repair of Sprint phones and equipment including hardware repair, software troubleshooting, reflashing software and network support.- Service and repair for tablets that utilize Sprint for mobile data (Apple and Android).Provide Technical support over the phone.

- Repair/Troubleshoot hardware and software issues- Maintain and service network

- Assist customers over the phone and in person with furniture orders and concerns.- Provide technical support for the business (set up network, repair computers, etc).- Responsible for shipping, resolving any customer complaints, and other duties.

- Prepared leases for customers and checked in and out rental watercraft.- Provided excellent customer service by phone and in person.- Managed team of 6 rental agents.- Demonstrated problem solving skills as a leader.