Licensed Loan Officer & Partner
Proactively prospected, networked, and engaged with a diverse range of professionals, including realtor sales associates, financial advisors, builders, investors, and prospective clients.Conducted comprehensive analysis of clients' financial information to determine eligibility for home loan purchase/refinance, specializing in income calculation, and in-depth examination of paystubs, W2s, 1099s, 1120s, 1040s, 1065s, P&L worksheets, and tax schedules. Conducted credit analysis, including repair when necessary.Facilitated personalized meetings with clients to ensure a thorough understanding of available residential mortgage options, providing clear explanations of associated risks and benefits.Effectively communicated with all stakeholders, fostering positive relationships with customers, sales associates, builders, investors, appraisers, and title companies.Maintained a comprehensive understanding of various loan types, including conventional, FHA, USDA, and VA loans.Stayed informed about current market trends, local real estate developments, and updates to FHMA, FHLMC, FHA, and VA regulations/guidelines.Demonstrated unparalleled professionalism and commitment to customer service, contributing to the team's achievement of 1st place in nationwide customer service rankings from 2019 to 2021, with an outstanding 98.9% average approval rating.Accomplished significant personal loan production increases, achieving an average annual growth of 65%, totaling $10.5 million.Upon joining the team, played a pivotal role in developing systematic approaches and operations, resulting in an impressive team production growth of 50% year over year, amounting to $253.8 million and serving over 1,000 clients.