On-Road Supervisor
CurrentManage daily operations of a 60 car Arvada package center, including optimization of dispatching, training, safety, metrics, and service levels for over 100 employees. • Effectively managed multiple package operations including Arvada, Glendale, Alamosa, Salida, and Lakewood.• Dispatch over 60 drivers daily, ensuring consistently meeting service and delivery standards in a 150 square mile region for over 10,000 driver stops. • Managed operations of two extended package centers in Alamosa and Salida, which resulted in both centers performing in the top 10% of 50 combined centers in the Desert Mountain District. • Demonstrated ability to achieve results through teamwork, which led to being assigned the largest single supervisor/driver ratio in the metro Denver operations.• Utilized telematics to increase delivery stop density, increasing the number of stops per mile, maximizing productivity and reducing miles. • Analyzed package volume and staffing to determine improved delivery strategies, resulting in optimizing stops per car, maximizing profitability and service levels.• Implemented and drove company safety initiatives, achieving a 50% reduction in accidents and injuries over a 6-month period.• Trained drivers on driver awareness, safety standards, route dynamics, and service initiatives, solidifying a comprehensive multifaceted approach producing a significant reduction in turnover and improved service reliability.• Assessed and reviewed individual driver and route specifics, improving performance standards, identifying necessary process improvements, and enforcing accountability. • Maximized company objectives of safety, service, and production, while meeting the customer needs and expectations.• Exercise independent discretion and key decision-making skills through prioritizing daily workload.
