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Carlos Francisco Orellana Catalan Email & Phone Number
Service Delivery Manager
at
BLAUTECH
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Service Delivery Manager
Location
Guatemala, Guatemala, Guatemala
Company size
Who is Carlos Francisco Orellana Catalan? Overview
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Quick answer
Carlos Francisco Orellana Catalan is listed as Service Delivery Manager at BLAUTECH, a company with 117 employees, based in Guatemala, Guatemala, Guatemala. AeroLeads shows a matched LinkedIn profile for Carlos Francisco Orellana Catalan.
Carlos Francisco Orellana Catalan previously worked as Regional LatAm - Project Manager at Comviva and L2 Regional LatAm - Support/Implementation Engineer at Comviva. Carlos Francisco Orellana Catalan holds Bachelor Degree In "Computer Science And Business Administration", Computer Science And Business Administration from Universidad Mariano Gálvez.
Company email context
Email format at BLAUTECH
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BLAUTECH
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Profile bio
About Carlos Francisco Orellana Catalan
Support & Implementation Engineer with 10+ years of experience in Web and Telecom Vas Products.Solid experience working among different teams around the world in order to deliver high quality solutions for the customers. Developed an optimized skill set based on different point of views gathered by being on the client site, supporting and training them, while working with internal teams developing, deploying, testing and supporting the different platform components.Strong technical background and understanding of the VAS Products such as Top-up prepaid Roaming and Local Recharge, mobile money transfer applications, integrated to bill payment, and other services.
Listed skills include Mysql, Workbench, Unix, Pl/Sql, and 17 others.
Current workplace
Carlos Francisco Orellana Catalan's current company
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Blautech
7 roles
Carlos Francisco Orellana Catalan work experience
A career timeline built from the work history available for this profile.
Regional Latam - Project Manager
CurrentManaged and implement optimized IT projects for leading compay in mobile solutions for Telecom and FinTech such as Claro, Tigo (Millicom), Movistar and Digital payments (PDP).
May 2023 - Present
L2 Regional Latam - Support/Implementation Engineer
- L2 customer support for Telecom in Latin America.- Support for various VAS Product Lines.- Following up and case closures within SLA.- Make configuration change or apply patch to meet customer requirements or resolve complaints.- Monitor system when required.- Implement and perform UAT with customer for upgrade and new projects.
Mar 2017 - Jan 2024
L1 Lead Support Engineer
- L1 exclusive support for Telecom costumer.- Support for various VAS Product Lines.- Following up and case closures within SLA.- Make configuration change or apply patch to meet customer requirements or resolve complaints.- Monitor system when required.
Dec 2012 - Jan 2024
Mysql Dba
Design, develop, implement, test and optimize high availability data bases for major Latin American web portals like starmedia.com, latinmail.com, latincards.com, latingames.com, latinchat.com and their CMS systems.
Dec 2010 - Dec 2012
Support - Production System
- Execute shell scripts and Oracle functions in packages (PL-SQL) for the billing cycles using Unix console, CtrlM and Toad for Oracle. - Sales packages configuration in the system. (Toad/Vantive/Arbor/TOL/SCL) - Solve problems found by the billing department in data, processes or configuration in the billing cycles. - Operations related with cyclic billing.
Sep 2009 - Dec 2010
Analyst Programmer
Ssisa
- Software development for: - Telefonica Moviles Guatemala. - USAC University. - RENAP.
Sep 2008 - Sep 2009
2 education records
Carlos Francisco Orellana Catalan education
Bachelor Degree In "Computer Science And Business Administration", Computer Science And Business Administration
High School Diploma, High School/Secondary Diplomas And Certificates
High Point High School
FAQ
Frequently asked questions about Carlos Francisco Orellana Catalan
Quick answers generated from the profile data available on this page.
What company does Carlos Francisco Orellana Catalan work for?
Carlos Francisco Orellana Catalan works for BLAUTECH.
What is Carlos Francisco Orellana Catalan's role at BLAUTECH?
Carlos Francisco Orellana Catalan is listed as Service Delivery Manager at BLAUTECH.
Where is Carlos Francisco Orellana Catalan based?
Carlos Francisco Orellana Catalan is based in Guatemala, Guatemala, Guatemala while working with BLAUTECH.
What companies has Carlos Francisco Orellana Catalan worked for?
Carlos Francisco Orellana Catalan has worked for Blautech, Comviva, Xyz Network, Telefonica, and Ssisa.
How can I contact Carlos Francisco Orellana Catalan?
You can use AeroLeads to view verified contact signals for Carlos Francisco Orellana Catalan at BLAUTECH, including work email, phone, and LinkedIn data when available.
What schools did Carlos Francisco Orellana Catalan attend?
Carlos Francisco Orellana Catalan holds Bachelor Degree In "Computer Science And Business Administration", Computer Science And Business Administration from Universidad Mariano Gálvez.
What skills is Carlos Francisco Orellana Catalan known for?
Carlos Francisco Orellana Catalan is listed with skills including Mysql, Workbench, Unix, Pl/Sql, Sql, Sql Server 2000 2008, Oracle, and .Net.
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