Carlos Francisco Orellana Catalan

Carlos Francisco Orellana Catalan Email and Phone Number

Service Delivery Manager @ BLAUTECH
Guatemala, Guatemala
Carlos Francisco Orellana Catalan's Location
Guatemala, Guatemala, Guatemala
Carlos Francisco Orellana Catalan's Contact Details

Carlos Francisco Orellana Catalan personal email

About Carlos Francisco Orellana Catalan

Support & Implementation Engineer with 10+ years of experience in Web and Telecom Vas Products.Solid experience working among different teams around the world in order to deliver high quality solutions for the customers. Developed an optimized skill set based on different point of views gathered by being on the client site, supporting and training them, while working with internal teams developing, deploying, testing and supporting the different platform components.Strong technical background and understanding of the VAS Products such as Top-up prepaid Roaming and Local Recharge, mobile money transfer applications, integrated to bill payment, and other services.

Carlos Francisco Orellana Catalan's Current Company Details
BLAUTECH

Blautech

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Service Delivery Manager
Guatemala, Guatemala
Website:
blautech.com
Employees:
117
Carlos Francisco Orellana Catalan Work Experience Details
  • Blautech
    Service Delivery Manager
    Blautech
    Guatemala, Guatemala
    View
  • Comviva
    Regional Latam - Project Manager
    Comviva May 2023 - Present
    Guatemala
    Managed and implement optimized IT projects for leading compay in mobile solutions for Telecom and FinTech such as Claro, Tigo (Millicom), Movistar and Digital payments (PDP).
    View
  • Comviva
    L2 Regional Latam - Support/Implementation Engineer
    Comviva Mar 2017 - Jan 2024
    Guatemala
    - L2 customer support for Telecom in Latin America.- Support for various VAS Product Lines.- Following up and case closures within SLA.- Make configuration change or apply patch to meet customer requirements or resolve complaints.- Monitor system when required.- Implement and perform UAT with customer for upgrade and new projects.
    View
  • Comviva
    L1 Lead Support Engineer
    Comviva Dec 2012 - Jan 2024
    Guatemala City
    - L1 exclusive support for Telecom costumer.- Support for various VAS Product Lines.- Following up and case closures within SLA.- Make configuration change or apply patch to meet customer requirements or resolve complaints.- Monitor system when required.
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  • Xyz Network
    Mysql Dba
    Xyz Network Dec 2010 - Dec 2012
    Guatemala City
    Design, develop, implement, test and optimize high availability data bases for major Latin American web portals like starmedia.com, latinmail.com, latincards.com, latingames.com, latinchat.com and their CMS systems.
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  • Telefonica
    Support - Production System
    Telefonica Sep 2009 - Dec 2010
    Guatemala City
    - Execute shell scripts and Oracle functions in packages (PL-SQL) for the billing cycles using Unix console, CtrlM and Toad for Oracle. - Sales packages configuration in the system. (Toad/Vantive/Arbor/TOL/SCL) - Solve problems found by the billing department in data, processes or configuration in the billing cycles. - Operations related with cyclic billing.
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  • Ssisa
    Analyst Programmer
    Ssisa Sep 2008 - Sep 2009
    Guatemala City.
    - Software development for: - Telefonica Moviles Guatemala. - USAC University. - RENAP.

Carlos Francisco Orellana Catalan Skills

Mysql Workbench Unix Pl/sql Sql Sql Server 2000 2008 Oracle .net Java Visual Basic Telecommunications Web Development Website Development Wordpress Sqlite Postgresql Sphinx Linux Desarrollo De Software Bases De Datos Tomcat

Carlos Francisco Orellana Catalan Education Details

Frequently Asked Questions about Carlos Francisco Orellana Catalan

What company does Carlos Francisco Orellana Catalan work for?

Carlos Francisco Orellana Catalan works for Blautech

What is Carlos Francisco Orellana Catalan's role at the current company?

Carlos Francisco Orellana Catalan's current role is Service Delivery Manager.

What is Carlos Francisco Orellana Catalan's email address?

Carlos Francisco Orellana Catalan's email address is ch****@****ail.com

What schools did Carlos Francisco Orellana Catalan attend?

Carlos Francisco Orellana Catalan attended Universidad Mariano Gálvez, High Point High School.

What skills is Carlos Francisco Orellana Catalan known for?

Carlos Francisco Orellana Catalan has skills like Mysql, Workbench, Unix, Pl/sql, Sql, Sql Server 2000 2008, Oracle, .net, Java, Visual Basic, Telecommunications, Web Development.

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