Management of a 25 people team including managers, bank counsellors and salespersons and 10 contact points (shops or others)Individual management of the sales objectives of the bank counsellorsResponsible for implementing all new projects, all-year training of the teamTeam leader in weekly meetings with staff to discuss objectives, workload and overall workplace welfare.Responsible for risk management of the entity, monthly compliance checksResponsible for a merger between two entities: 1 year project, involving change management with staff, logistics changes to form one of the biggest entities in the regionOccasional client servicing in absence of the bank counsellors or in partnership with them

Creation of client-destined presentations, reporting and administrative documentsClient Servicing for Institutional and Retail clientsBusiness Support and assisting with any question from the sales teamClient handling when the sales team was away

Creation of client-destined presentations, reporting and administrative documentsClient Servicing for CAC 40 and SBF 120 companiesBusiness Support and assisting with any question from the sales teamProject follow-up: employee shares issues, annual meetings

Coordination with the Federal FACCI team on communication, events,…Overall planning and handling of business events (networking drinks, dinners,…)Planning and handling of a Business Fashion Show (200 attendees, 30 000 $ budget) Day-to-day administrative tasks of the Chamber

Assistance de l’équipe commercialeGestion de la clientèle location de l’agenceParticipation aux rendez-vous clientsPréparation des documents administratifsDémarchage téléphoniqueAccueil client

Accueil et conseil clients particuliersGestion du stockPréparation de la période de soldes estivales

Accueil et conseil clients particuliers Boutique au chiffre d’affaires journalier de 200 000€