General Manager
CurrentThe General Manager is responsible for the overall profit and loss of the operation as well as staffing, training, and performance management. • Nominated Linen Plant of the Year for achieving 10% profit, 9% revenue growth, direct sales growth of 17%, and 92% customer retention for 700+ customers.• Responsible for providing overall leadership to operations of 55+ employees and managing a team of 2 Area Managers, Office Manager, Production Manager, and a Sales Representative to meet… Show more The General Manager is responsible for the overall profit and loss of the operation as well as staffing, training, and performance management. • Nominated Linen Plant of the Year for achieving 10% profit, 9% revenue growth, direct sales growth of 17%, and 92% customer retention for 700+ customers.• Responsible for providing overall leadership to operations of 55+ employees and managing a team of 2 Area Managers, Office Manager, Production Manager, and a Sales Representative to meet operational net income goals. • Managing key performance indicators in labor, inventory, operational expenses, customer service, collections, sales, retention, and market share in order to improve efficiency of operations.• Ensuring industry standards and met or exceeded in all facets of operation including product quality, labor efficiency, inventory control, equipment efficiency, and overhead expenses. • Oversee contract negotiations for new and existing customers maintaining a 92% contracted rate.• Work with Union Representatives to resolves grievances and ensure Union Contract is followed. • Responsible for sales forecast, quarterly reviews, and yearly budgets presented to Executive Management. Show less