Manage and train our RV dealerships on the dealer portal to help make their business flourish. I also train on the policies and procedures of the company. My job entails traveling the country and provide this training to our dealerships so they better understand the business and process flow. I’m also involved in creating and developing a variety of online training for our dealership body. Whether it’s using online programming (such as YouTube, Wufoo, BrainShark, TurboMeeting, etc)… Show more Manage and train our RV dealerships on the dealer portal to help make their business flourish. I also train on the policies and procedures of the company. My job entails traveling the country and provide this training to our dealerships so they better understand the business and process flow. I’m also involved in creating and developing a variety of online training for our dealership body. Whether it’s using online programming (such as YouTube, Wufoo, BrainShark, TurboMeeting, etc), through PDF documentation or PowerPoint. Show less

As an Operations Manager, my primary function is to manage in-store operations while maintaining merchandising standards and upholding the highest level of customer service. Key in-store operations include promoting a positive customer experience, full cycle recruiting of top talent, facilitating associate training and managing associate development. Additionally, I am responsible for the oversight of key process areas including, cash office, Human Resource functions, maintenance, and all… Show more As an Operations Manager, my primary function is to manage in-store operations while maintaining merchandising standards and upholding the highest level of customer service. Key in-store operations include promoting a positive customer experience, full cycle recruiting of top talent, facilitating associate training and managing associate development. Additionally, I am responsible for the oversight of key process areas including, cash office, Human Resource functions, maintenance, and all backroom functions.  Responsible for developing an effective, high performing team. This is achieved by ensuring training programs are conducted and all sales associates are training and developed. Additionally, I provide recognition, counseling and disciplinary actions to store associates in a consistent and timely manner. Manage the door-to-floor process and other backroom activities. Identifies issues and opportunities pertaining to backroom activities such as, overall layout, truck receipt, efficient processing, safety/maintenance concerns and timely flow of merchandise to the floor. Coordinates action plans to resolve any issues. Responsible for the oversight and improvement of additional operation areas, including cash office, markdown files and office administration.  Manages and/or provides on-going supervision regarding the completion of Human Resource records for new hires and terminations. Maintains and communicates benefits information to the home office. Acts as a change agent by creating an environment that fosters open communications and best practice sharing among all associates.  Develops and evaluates the associate work schedule, payroll guidelines and staffing availability. Show less

Currently manage and direct musician and singersSchedule rehearsals and performancesCoordinate regularly with other department managers to stay updated with changes and new programming

Sold shoes, apparel, and accessoriesRan the cash wrapAwarded sales associate of the week on different occasions for most sold in multiple areas

Held previous position as Residential Assistant for male dormitorySupervised and directed residential studentsOrganized and conducted group activities on and off campus

INTERN:Designed and created city development plans using high tech software systemCreated and distributed office newsletter

INTERN:Researched and published safety measures on office websiteCollected data and compared observations/results with computer reports

INTERN:Performed data entry routinely of assessments and results

Temporary position sponsored and co-partnered by the university Upward Bound program and the Notre Dame bookstoreInput data into computer system on inventory from Notre Dame apparel and accessoriesStocked clothes in the back roomSet up and hung apparel on the floor