Corey Bline Email & Phone Number

United States

Managed hundreds of clients insurance accounts, including Tricare, Medicare, Medicaid, & various private insurers. I also provided complex and broad arrays of medical equipment and services to chronically ill children through our diverse product offerings.

United States

Customer Service Specialist at WSI. Help customers place orders online and with catalogs over the phone. Service orders for customers while on the phone: such as returns, refunds, shipping, and gift cards. Update and service gift registries, websites, catalogs, credit cards, and customer database. Make sure items are displayed correctly on Williams-Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teens, West Elm and Mark and Graham.

Updated inventory for hundreds of vendors using excel and proprietary software. Edited and updated website content via company templates. Wrote and edited ad copy for marketing purposes. Created training manuals and guidelines for new employees. Organized vendor contacts, notes, policies, warranties, and pricing models in Salesforce. Worked closely with the department and assistant manager to resolve vendor and customer issues.