Key Account Manager
CurrentEssential Functions1. Development of corporate account strategies and specific account plans designed to achieve Glazer objectives. Accountable for increasing beverage sales and market share within assigned chain accounts while ensuring customer service through effective brand management, distribution, and program/pricing support. 2. Development of sales strategies to increase execution of chain programs through effective market research, call coverage, and engagement of the Glazer field sales force. 3. Monitors the field implementation and execution of national programs within assigned chains to ensure: product pricing and promotion in accordance with agreed upon terms and conditions; effective discount management; adherence to product ordering guidelines and procedures; and management of program deadlines 4. Leverage account insights, working with suppliers, GM’s and Sales Directors to provide tactical pricing recommendations. 5. Provides sales tools to the field in support of assigned chain accounts including any applicable communications necessary for the achievement of business plan: chain account pricing templates, program announcements and contact references 6. Monitors inventory levels to ensure product availability, replenishment, and distribution. Conducts spot checks on inventory and pricing for assigned chain accounts. 7. Tracks sales for assigned chain accounts by unit, chain, dollars, and cases on a monthly, quarterly, and annual basis. Identifies short and long term account opportunities and creates related plans to leverage Glazer products/relationships. 8. Partners with Glazer suppliers to identify and prospect chain opportunities such as joint sales calls, product marketing/promotions, and business reviews. 9. Resolves corporate account customer problems. Responds to requests, investigates account questions/concerns, and removes barriers/hurdles that may impact Glazer’s ability to provide high quality customer service
