Electrical background hands on experience UPS, HVAC, generators, fire/life safety systems experience with 5 + years' experience in working in a data center.• Technical troubleshooting abilities.• Respond effectively, verbally and in writing, to sensitive issues, complex inquiries or complaints.• Interact effectively with managers, clients, customers and the general public.• A high level of commitment to customer service to both co-workers and clients.

• First point of contact for all customers in need of service or assistance• Liaison between clients and repair technicians• Responsible for daily scheduling of service calls and preventative maintenances• Provide weekly updates on any open service estimates and track sales opportunities- Manage & maintain KPI on weekly basis to execute tasks & objectives• Obtain and file purchase orders accordingly for contracts and service estimates• Assure that all needed parts and materials are delivered to job sites when necessary• Enter equipment and maintenance schedules into database upon any new contract agreements• Prepare quotes for customers in need of emergency service and major repairs• Draft and send out proposals for repair work to customers

Liaison between clients and repair technicians - Responsible for daily scheduling of service calls and preventative maintenances - Assure that all needed parts and materials are delivered to job site - Process time sheets and payroll for entire staff weekly - Reconcile individual job reports and prepare clients’ billings - Draft and submit contract proposals to prospective clients - Update maintenance contract renewals for customers on a quarterly basis - Draft and send out proposals for repair work to customers in need - Make certain the certificate of insurance for every work site is up to date and filed accordingly

Coordinate jobs and meets strict demands from over 200 accounts - Liaison between clients and repair technicians - Responsible for daily scheduling of service calls and preventative maintenances - Assure that all needed parts and materials are delivered to job site - Process time sheets and payroll for technicians weekly - Reconcile individual job reports and prepare clients’ billings

WCBS-FM 101.1 / Fresh 102.7; Represent CBS Radio at promotional events such as concerts, festivals, street fairs, and parks.- Interact with the public as a team member conducting interviews and awarding prizes.- General promotion of the radio station through hand outs and meet and greets.- Responsible for transporting and setting up all necessary equipment for promotional events.

Scripted, created, and broadcasted PSA’s, documentaries, feature stories, and provided news coverage for events at Monmouth University.