Corey Buckingham Email & Phone Number

Business Manager• Analyzed and monitored all sales platforms to identify product and marketplace opportunities, including launching products on Houzz, Walmart, and Wayfair.• Conducted market analysis on Houzz.com to build a sales strategy which generates continual yearly growth and a 59% revenue increase in 2020.• Continually improved processes related to order processing and shipping to reduce costs and improve efficiency.• Assisted business owner with marketing functions including SEO, Google Adwords Campaigns, and Facebook Marketing Campaigns.• Built and maintained strong relationships with B2B customers to ensure expectations are met via pre and post-sale functions resulting in nearly 60% return customer rates while industry standards are between 20-40%• Communicated product related issues to manufacturer to resolve installation and functionality issues resulting in more reliable and user-friendly products.• Strong commitment to customer satisfaction and efficient order processing lead to return rates of less than 1%, Yahoo ecommerce Pro Seller awards, eBay top rated seller awards, Shopper Approved 5 Star Excellence Awards, and consistently meeting sales platform metrics to retain these awards.

Framingham, Ma, Us

• Collaborated with team members to effectively receive incoming inventory.• Designed merchandise displays to increase sales and improve consumer experiences.• Trained new hires on procedures associated with merchandising, customer service, and goods sorting

Winston-Salem, North Carolina, Us

• Provided superior customer service to partrons to develop lasting customer relationships .• Aided customers in finding appropriate products.• Consistently met scan rate quotas while maintaining accuracy.

Bachelor Of Science (Bs), Marketing And Supply Chain Management

Education record