I'm a Restaurantuer, I ensure that every guest feels the hospitality and great service we promised we would deliver. I ensure No Guest is Left Behind! I also create a fun professional culture for the team at my store. I represent Darden a top 100 company to work for!.

1. Perform complex office automation duties using word processing to edit and reformat lengthy correspondance and reports2. Create and maintain spreadsheets and databases3. Respond to inquiries by phone and/or in writing4. Review and verify the accuracy and completeness of submitted documents for rental.5. Achieving individual sales goals and customer service goals6. Growing sales utilizing business-to-business sales tactics7. Support branch's business plan by assisting the Branch Manager 8. Upholding company standards by ensuring cars are presentable to customers 9. Clean and service facilities to ensure customer satisfaction

1. Administered and managed cash handling responsibilities.2. Handled guest requests and concerns promptly and with courtesy. 3. Assisted guests with any inquiries regarding local entertainment, restaurants or transportation.4. Maintained efficient and effective flow of information with guests and all internal departments.5. Raised GSI scores to 8.14% out of 10 in less than 2 months 6. Created Front Desk Incentive Program to increase sales7. Created weekly/daily/monthly maintenance schedules 8. Ensured employee schedules were completed weekly9. Handled weekly/monthly restaurant inventory10. Handled all guest related issues11. Overseen large group events of up to 500 guest at once

1. Trained and managed more than 10 crew personnel.2. More than three years in culinary supervision, including accurate ordering, budgeting, contracting, purchasing and statement invoicing.3. Responsible for restaurant dining operations.4. Greeted customers and coordinate inquires and services.5. Proven ability to work well with individuals on all levels such as, health inspectors, contractors, guests, decorators, and city officials.6. Scheduled inspect and monitor all work.7. Utilize general computerized ledger system to summarize accounting activity.8. Performed new crewmembers service orientations weekly... 9. Served Guest Satisfaction Surveys10. Handled guest relation operations