Corey Downing Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, United States

• Manager for 12 HOA’s, 2 Commercial properties, 382 units, 76 meetings annually• Preparation of annual budget and reserve studies• Preparation and distribution of agendas, notices, reports and other documents required for monthly board and annual meetings• Take minutes of the board meetings• Coordinate monthly building service (custodial, maintenance, etc.)• Maintain vendor files and insurance certifications• Prepare and monitor non-compliance letters, hearing and decision notices• Update the Association’s Matrix, Annual Calendar, and Contracts Schedule• Prepare email blasts and other communications to Owners• Other duties as requested by the Board

San Francisco, California, United States

• Manager for 6 HOA’s, 2 Commercial properties, 220 units, 40 meetings annually• Preparation and distribution of agendas, notices, reports and other documents required for monthly board and annual meetings• Preparation of annual budget and reserve studies• Take minutes of the board meetings• Coordinate monthly building service (custodial, maintenance, etc.)• Maintain vendor files and insurance certifications• Prepare and monitor non-compliance letters, hearing and decision notices• Update the Association’s Matrix, Annual Calendar, and Contracts Schedule• Prepare email blasts and other communications to Owners• Other duties as requested by the Board

● Supervisor to 3-5 portfolio managers● Weekly touch base with managers● Board Member relations● Participate with Executive Team for team building and decisions

Sanfrancisco

San Francisco, Ca

• Sole onsite Management overseeing day-to-day operations and maintaining client/vendor relationships• Overseeing scheduling, supervising, hiring and payroll for building staff (employees of the building, not APM)• Preparation of annual budget and reserve studies• Preparation and distribution of agendas, notices, minutes, Management/Director’s reports, and other executive board required documentation• Recording minutes of the board meetings• Process applications for new buyers/sub lessees, including background checks, vetting references, scheduling interview with the Board, preparation of escrow documents including proprietary lease and stock certificate• Maintenance of Fontana West BuildingLink website including creating and updating Resident profiles and information, maintaining work orders and building library• Manage and deliver board initiatives and work orders• Extensive experience with Jenark and VIVO• Order and maintain supplies and schedule equipment preventative maintenance• Maintain vendor files and insurance certifications• Prepare and monitor non-compliance letters, hearing and decision notices• Update the Association’s Profile, Annual Calendar, and Contracts Schedule, BuildingLink• Prepare email blasts and other communications with Shareholders and Residents• Coordinate additional staffing and/or security for local high profile events • Other duties as requested by the Board and/or Community Manager

San Francisco Bay Area

• In charge of basic HR duties such as: screening, hiring and training staff, maintaining payroll• Oversees the organization maintains city compliance and regulations• Handles all scheduling for staff and third-party vendors• Reviews all staff performance and handles client correspondence and service• Regular bar maintenance including overseeing daily housekeeping, weekly merchant account runs and inventory auditing• Performs weekly inventory and product ordering

San Francisco Bay Area

• Managed 19 apartment buildings, total of 160+ units• Collected monthly rent payments• Interacted with building Owners, Residents and Vendors to maintain buildings and individual units• Screened potential residents, performed lease signing.• Performed move out inspections, processed vacating paperwork. Worked with Owner to assess vacant unit to determine repair/refurbishment needs and facilitate organizing vendors and keeping them on schedule to ensure completion in timely fashion• Hiring, training and supervising on-site Resident Managers• Weekly on-site building inspections

Work in Call Center environment providing exceptional customer service to incoming callers Partner with Project Lead Associate Director to identify, create and communicate status reports (Daily and Ad-Hoc) for upper management Educate, inform, and respond to customer inquiries with a sense of urgency on Genentech's enhanced distribution modelEnsured all calls were completed to the customer's satisfaction and tracked in our Access DatabaseConducted outbound calls to existing customers to ensure they were aware of coming changes

Take direction from Escrow Officer and report back regarding file status. Open new escrow orders. Prepare receipts for escrow deposits. Order title report and order demands. Process incoming mail, verify receipt of funds, including wires, and update escrow file. Prepare funding package and send back to lender, order hazard insurance per lender instructions, perform disbursements. Contact customer with file status.

Standardized business definitions and reporting rules for the company. Successfully implemented creative reporting solutions to help facilitate efficient management decision-making. Responsible for core reporting and data analysis for internal customers as well as external customers through the Data Warehouse. Developed new reports, and evolving existing reports, in response to the needs and requirements of LMG, state insurance agencies, and our Insurance partners; as well as the migration of existing reports to a web-based environment. Participated in project planning, business requirements gathering and interpreting business needs into technical specs, including methods, processes, tasks, and schedules as necessary. Participated in team meeting to determine job processes, work flows, and all team decisions.

Provided excellent customer service and supported employees in everyday duties. Responsible for both opening and closing of the store, inventory, employee scheduling, conducting employee trainings and store meetings. Reviewed new employee applications and conducted interviews.