Commo Team Chief
Arlington, Virginia, Us
ADMINISTRATIVE SUMMARY- Supervised, planned, and executed the installation, operation, and maintenance of all signal support systems, to include computer, radio, wired, and satellite battlefield automated systems worth over 1.7 million dollars.- Accountable for the development and briefing of weekly reports directly to the organizations Director, and its supporting operations supervisors leading to 100% accountability and operation of all equipment- In charge of maintaining the organizations main communications hub, with less than 1% downtime.- Responsible for the development, scheduling, coordination and evaluation of communications training to be conducted within the organization, leading to over 500 employees receiving baseline certification- Appointed as section Team Chief, responsible for the welfare, tasking, and accountability for four employeesTECHNICAL EXPERIENCE- Information Assurance Security Officer responsible for over 2,000 accounts, maintained in Active Directory, and provided telephone, in-person and online support to end-users- Accountable for over 200 networked computers, ensuring proper security updates, program installation, network printer installation, re-imaging, and helpdesk support.- Appointed as a DoD Server Administrator with elevated IT-II Technical Support Specialist privileges with clearance up to SECRET level.- Sharepoint Administrator, responsible for granting user privileges and access, in conjunction with page layout/design.- Proficient in Microsoft Office, Windows XP – Windows 10, ITSM, and Remedy IT Ticket Management.- Fielding Lead for upgrade of 250 computer platforms, which included installation of equipment, and re-programming software to be upgraded from UNCLASSIFIED to SECRET level.- Conducted over 25 annual Quality Assurance inspections to ensure proper user account standards were maintained throughout the organization. - Comptia A+ Certified