Corey Evans Email & Phone Number

London, England, United Kingdom

•Serving as first point of contact for IT Support within the organisation•Provide first line IT Support across the business •Assist in planning and provision new equipment• Troubleshooting of issues relating to hardware, software, operating systems and applications.• Managing IT helpdesk requests from receiving and logging the initial call through to resolving the issues and closing the ticket.• Assisting office workers with the use of IT Systems•Repairing and replacing damaged computer parts• Creating and updating technical documents and procedures

London, England, United Kingdom

• Delivering mail and parcels along assigned routes • Organise and manage mail for planned routes• Create and managing forwarding address of people who have moved and logging the activity on the system • Re-direct wrongly-addressed mail• Collect and record signatures for recorded and registered mail

London, England, United Kingdom

• Managed adverts using Facebook Ad Manager and the companies marketing content : website using HTML and CSS, emails, termly calendars, built webforms for admissions, social media (Facebook, Instagram and Twitter), campaigns, posters, videos and more.• Contributed to film content such as a trailer for the school using Adobe Premier Pro and Final Cut Pro• Managed data by analysing customers habits on the company’s website, social media accounts such as Facebook, YouTube and Instagram to analyse for retention strategies – using Google Analytics and Social Media Statistics.• Analysing and updated the companies SEO to generate more traffic to the company’s website and YouTube account• Improved companies brand awareness by formulating a marketing plan and using SaaS marketing tools to monitor performance, I also analysed competitor reviews, which generated a 50% increase in customer traffic on the company’s website.Programs used: SaaS, Google Analytics, Adobe Creative Suite, MailChimp, Final Cut Pro, MS Packages

• Analyse returns, control sheets and report any anomalies to the Assessments Manager.• Organise examination mailing for orders made by clients and organise/communicate with dispatch team to meet client and company agreements• Receive, update and process client exams accurately in accordance with WSET• Arrange examinations and sales to be invoiced and agreed with the clients and business, and to ensure this complies with credit controls guidelines.

• Organise and manage both digital and non-digital electronic filing systems and store them into systems if/when necessary.• Communicate with Asset managers and clients to ensure the data is received in a timely manner, updated and recorded• Send request of data to analyse the statistics that the company made for the quarter to determine the company’s progression and to prepare for forecasting.• Manage internal communications such as the companies Intranet, using – SharePoint for the UK, Spain and France• Assist the team with any internal reporting i.e., cross office charging spreadsheets

• Provided administrative support for the Central Data Management team in the form of data input, data management, documentation and problem-solving using Microsoft Excel and Microsoft Word.• Using Microsoft Excel to input data to communicate with the Shipment Department for inventory. I would analyse the demand and need for products to determine if there was enough stock for the week or day.• Carried out data cleansing by managing old data that had been held on the system that was consistent to what they had in stock to ensure they do not exceed expectations

London, United Kingdom

• Produced and maintained internal and external content across the Debenhams digital channels and devices.• Created, edited and managed HTML and CSS to support the company’s websites and emails for brand campaigns, seasonal activities, TV Ads, new launches and promotions.• Analysed and created solutions to solve navigation issues or to improve site functionality.• Communicated and liaised with external IBM representatives to raise issues and general enquiries for hardware and system support.Programs used: Management Centre, Staging, Bitinex, Scene 7 and MS Packages

• Manage the company’s website by analysing broken links, updating information and managing content for the new features that the company had coming out and monthly subscription• Record and manage the company’s inventory for laptops, applications and accessories.• Configure both hardware and software applications such as: computers, laptops, Cloud Services, Active Directories and 365• Communicate with clients and future prospects by providing advice, recommendation solutions to meet their IT related needs• Work with a few departments contributing to compliance and updating documentation when necessary.• Upgrade RAMS, SSDs or HDDs, update, analyse devices, laptops/computers and systems for the company and clients.• Managed data and carried out data migration from a CD-ROM legacy storage to cloud based system using IBM – handling data analytics information such DOB, gender, location of our customers

London

• Manage and edit the company website using HTML. I would analyse broken links, images and ensured that captions and titles were aligned with the products• Communicated with existing clients such as: Estee Lauder, Givenchy and various other businesses to discuss and display their products.• Keep track of KPIs using Microsoft excel and the company’s systems• Analysed and manage important information data to manage contentPrograms used: Red Prairie, Management Centre, Retek and MS Packages.