Corey Gordon Email & Phone Number

United States

Kansas City, Missouri, United States

Lead a 6-person operations and project management team providing a best-in-class experience throughout the interview, hiring and onboarding process for candidates, hiring managers and recruiters.Lead the recruitment project for the Field Leadership Development Program. Created a strategic marketing plan including video, virtual open houses, paid.

Kansas City Metropolitan Area

Lead an 80-person call center team across multiple sites including seasonal workforce recruitment, training and performance management. Lead a 10-person team, focusing on knowledge and process management and call center execution projects focused on increasing client experience while reducing overall cost.Direct all facets of the develop and operational.

Kansas City, Missouri, United States

Managed multiple enterprise wide projects simultaneously which include significant IT and field operations impacts. Brought together cross functional teams; assigning and prioritizing tasks and ensuring deliverables exceed project standards.Developed and managed project plans change management strategies and communication programs centered around elevating.

Kansas City, Missouri Area

Develop incentives driving prepaid card awareness and sales throughout the field enterprise. Applying Corporate Analytics behavioral data, develop incentives for tax professionals and field leaders to use the prepaid card and become product advocates.Lead the development of online banking product and features. Develop client focus research to understand.

Kansas City, Missouri Area

Lenexa, KS

Led sales and customer service staff in new membership sales, renewal of existing members, advertising-supported directory sales, advertising sales, marketing and promotion with billable revenue over $2 million. Provided online copywriting material for new membership and advertising acquisition. Analyzed, revised and updated direct marketing communication.

Overland Park, KS

Managed Kansas City, Dallas and field marketing client service teams representing approximately $12.3 MM in billings. Accountable for training and leading on and off-site individuals on sales, client service and operations related to account management. Develop and manage Office Operational Budget and EBITDA goal. Identified clients’ success metrics and.

Sold broad range of Internet advertising programs to corporate clients and franchisees. Created client internet advertising programs based on research, competitive analysis and client needs. Managed internet advertising programs from campaign conception through client invoicing.Developed, tested and managed alpha data-entry inventory system for internet.

Apparel sales through direct sales and data aggregation for lead generating opportunities.

Maintained and grew existing advertising campaigns on eight multilevel corporate and franchise accounts ranging in annual advertising revenue of $44,426 - $27,403,865. Developed marketing recommendations and coordinated approval for clients based on a four to six month deadline cycle. Managed annual 16 person Competitor Analysis Team. Developed procedures.

Sales and customer service

Sales and Customer Service

Sold clothing apparel to existing and new customer base.Participated in ongoing retail sales and customer service training, bi-annual inventory audits and seasonal merchandising floor changes.Assisted in peer interviews and new employee training.

Bachelor Of Science, Public Relations

Activities and Societies: Member of Kappa Sigma FraternityWorked throughout college career to 100% fund my college education.

Bachelor Of Science (B.S.), Public Relations And Marketing