Corey Griffith work email
- Valid
- Valid
Corey Griffith personal email
I am a versatile support specialist skilled in handling data, technical issues and personnel support tasks in a distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities.Below are a few accomplishments from my previous work experiences.- In the US Army - I finished the top of my class at my Advanced Individual Training, and received the "Distinguished Honor Graduate" title.- As a Quality Auditor - I streamlined audit scheduling by automating the process in Excel to randomize who audited which process on a daily basis. This freed multiple hours every week for myself and allowed more time ensuring parts were meeting quality criteria on the production floor and shipping dock.- As an IT Support Analyst I - I was awarded the Champion Belt in November of 2019, a peer-nominated award for outstanding performance, after only 1 month out of training.- As an IT Support Analyst I - I was hand picked to assist the Level 2 Traffic Counter Support team in September 2020, and led a collaborative effort to optimize the Standard Operating Procedures for troubleshooting, replacing, configuring and validating traffic counters to ensure accurate counts and reducing repeat issues. I worked with this team until I was promoted in January 2021
-
Digital Workspace LeadMcgraw HillNewark, Oh, Us
-
It Service Desk SpecialistMcgraw Hill Jul 2023 - PresentLevel 2 support at the McGraw Hill Global Service Desk
-
It Service Desk AssociateMcgraw Hill Dec 2021 - Sep 2023
-
Renovation CoordinatorZillow Sep 2021 - Dec 2021Partnered with internal and external teams to ensure end to end problem free processing.Provided coordination and direction concerning scheduling with vendors and field teams to optimize performance and drive efficiency.Identified opportunities for process improvements.Coordinated and participated in virtual interactions to solve complex scheduling requirements in ever changing market conditions.Prioritized completing requests and changes to derive optimal outcomes.Utilized Salesforce Lightning for scheduling field teams and progress tracking for each home. -
Information Technology Support Analyst Ii (Lead)Ascena Retail Group, Inc. Jan 2021 - Sep 2021Etna, Ohio, United StatesPromoted from IT Support Analyst IParticipated in collaborative projects to identify problems and optimize troubleshooting steps.Onboarded new agents and provided daily assessments to upper management.Monitored chat, email and ticketing systems for emerging trends.Resolved high priority issues and management's concerns with little oversight.Assisted Level 2 teams in optimizing field service guides for hardware installs and replacements.Provided assistance to agents on calls utilizing Slack, WebEx teams, and live call monitoring. -
Information Technology Support Analyst IAscena Retail Group, Inc. Oct 2019 - Jan 2021Etna, Ohio, United StatesSupported store and corporate users with software, hardware and network issues over the phone.Consistently met performance metrics.Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.Diagnosed and resolved user system functionality issues to enable completion of desired operations.Properly escalated issues to Level 2 and other support teams once troubleshooting had been exhausted.Explained technical information in clear terms to non-technical individuals to promote better understanding.
-
Quality Control AuditorP&A Industries Mar 2016 - May 2019Findlay, Ohio, United StatesInspected work areas regularly to ensure compliance with safety and quality standards.Performed unscheduled audits on quality documentation to ensure complianceCompleted timely quality reports highlighting deficiencies and recommending corrective actions.Identified issues of non-compliance and elevated reports to senior personnel.Educated and oriented employees to improve compliance with quality control protocols.Established audit schedules, randomizing processes being audited to ensure compliance was consistent for over 60 different parts.Participated in PLEX inventory system rollouts and assisted with continuous improvement projects by identifying discrepancies between inventory and production amounts.
Corey Griffith Education Details
-
Rutherford B Hayes High SchoolHigh School Diploma
Frequently Asked Questions about Corey Griffith
What company does Corey Griffith work for?
Corey Griffith works for Mcgraw Hill
What is Corey Griffith's role at the current company?
Corey Griffith's current role is Digital Workspace Lead.
What is Corey Griffith's email address?
Corey Griffith's email address is cg****@****oup.com
What schools did Corey Griffith attend?
Corey Griffith attended Rutherford B Hayes High School.
Who are Corey Griffith's colleagues?
Corey Griffith's colleagues are Daniel Hewitt, William Davidson, Ada Sin, Chelsea K., Jacob Cruz, Lindsay Brown, Shehla Mirza.
Not the Corey Griffith you were looking for?
-
-
-
3verizon.com, mail.sacredheart.edu, one.verizon.com2 +190855XXXXX
-
-
2manateesheriff.com, spencer-thomas.com
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial