Corey Harrell Email & Phone Number

Birmingham, AL, US

Monett, Missouri, US

Dallas, Texas, US

Provide Dr.’s, nurses, and business users with a wide range of IT, software, hardware and device solutions in order to get them back to being productive.Assists in design and asset management for IS hardware, software and equipment.Assists in development of work plans and due dates with supervisors. Provide second level/enhanced support and coordination.

Birmingham, Alabama, US

• Provide Dr.’s, nurses, and business users with a wide range of IT, software, hardware and device solutions in order to get them back to being productive.
• Assists in design and asset management for IS hardware, software and equipment.
• Assists in development of work plans and due dates with supervisors.
• Provide second level/enhanced support and coordination for IS and CBO hardware and software.
• Troubleshoot, maintain, image and repair hardware and software related issues that affect desktop, server, mobile computers and all other devices that attach to them.
• Perform network and security troubleshooting on computers, devices and repair wall jacks.

Miami, FL, US

• Admin that provides logistics support for Ryder’s entire fleet and its customers which includes the US and Canada.
• Provide technical phone support for managers and supervisors when using TMW payroll, billing and dispatching software and install hardware.
• I utilized the Remedy helpdesk tracking software system by logging tickets and following up with customers to ensure their request was completed.
• I am an admin that provided hardware and software support for Peoplenet Fleet Management. Which includes support for HOS, GPS tracking, truck and driver trip management, and other services.
• I am the admin for Peoplenet-TMW’s integration software TotalMail, which provides end users with work flow, stops and cycle times.
• Admin Payroll, Trip Management and Billing database

Birmingham, Alabama, US

• Provide technical phone support for corporate\branch users on a variety of problems which includes technical end user support, network problems, hardware and application support, system access and mainframe database.
• Maintain help desk tracking system by creating, assigning, documenting and closing case file requests and problem tickets
• Provide follow-up customer contact to ensure satisfactory resolution of service request
• Adhere to strict guidelines to ensure that my actions are effective.

Arlington, Virginia, US

• Performed security screening of air travelers, baggage and cargo
• Monitored the flow of passengers through the screening checkpoint to facilitate the orderly and efficient processing of passengers
• Maintained continuous and effective communication with passengers of various levels and backgrounds
• Maintained focus and awareness within a stressful environment
• Made effective decisions in a stressful environment

San Francisco, California, US

• Perform the on-line capture of all items representing the total daily activity of the bank, i.e. check/deposits
• Ensure the proper posting of all items and achievement of maximum float availability
• Assisted in the preparation of work for on-line capture including: retrieval and batching of work from the proof department, batching pre-encoded customer deposits, and preparation of incoming clearing items from other.
• Monitor the incoming\outgoing work flow in order to meet strict deadlines, as float loss could result if deadlines are missed
• Compile all daily statistics, detailing items such as: reject percentages, start/stop times, and statement volume

US

• Performed hardware upgrades and software installs on customer and store PCs
• Sold PCs, hardware, software, and electronic products to customers
• I achieved and surpassed my weekly technology sales and install quota’s for my department
• I provided customers with assistance in choosing technology equipment based on feedback from the customer.
• Completed sales transactions and processed walk-in pc orders

• Processed checks and deposits using an encoding machine and a PC
• balanced and reconciled daily deposits, and prepared items for batch processing
• Corrected errors and made appropriate adjustments and corrections for acct numbers and amounts
• Consistently meets departmental productivity and quality standards set by management
• Balanced and corrected daily exceptions for customer and business accounts
• Worked independently and with a team in a deadline oriented environment