Service Delivery Director
Current•Accountable for managing all of the customer accounts in the local market including but not limited to: -Eliminating any service issues -Training new employees of the customer on OPPC -Assisting with the transition of new customers to our services •Responsible for maintaining positive relationships and partnerships between OnePoint Patient Care and all of our customers in the local market•Provided sales and marketing efforts to grow the local market and add new customers via direct sales presentations, facility tours and increasing market awareness •Conduct quarterly and monthly business review meetings to review costs, services provided and overall partnership/expectations review with the use of standard and custom reports