Corey Hull Email & Phone Number

Provide professional nursing consultation to key stakeholders, outlining needed revisions to the current Interpreter Services Policy to ensure adequate care delivery for members who require translation. Policy reviewed and Updated 11/2020• Prepare briefing materials for daily huddles to update clinical staff on new initiatives and topics related to daily operations.• Provide professional, technical and clinical nursing expertise in the assessment of quality data and make recommendations to improve performance.• Evaluate health outcomes for external stakeholders which directly impact Kaiser Permanente’s health insurance program. For example: Analyzed vital sign encounter data efficacy by demonstrating improved outcomes from 85% in Q1 2020 to greater than 90% in Q2 2020. Maintained greater than 90% for Q3 2020.• Analyze Healthcare Effectiveness Data and Information Set (HEDIS) measures, to propose improvements to the overall care of Kaiser Permanente’s health insurance program.• Participate in planning sessions on program oversight developments to ensure compliance with program regulations to maintain enrollment with the State of Maryland’s Vaccines for Children’s (VFC) Program• Initiate and maintain working relationships with key stakeholders across the Mid Atlantic region with Kaiser Permanente.

Germantown, Md

• As manager, I led projects designed to demonstrate efficiency and effectiveness of patient care delivery systems. For example, my team identified trends and problems with patient intake and made recommendations to change existing process in order to expedite and prioritize care. Two such projects included “Nurse First” and “Super Track"• Respond to inquiries regarding program oversight, such as The Joint Commission, Maryland Department of Health, and Centers for Medicare & Medicaid Services. As a manager, if a complaint was filed to any of the governing authorities listed, we conducted investigations and responded with our findings. A report out was created with any actions taken to correct any vulnerabilities and shortcomings in policy or procedures.• Developed healthcare policies and implemented Standard Operating Procedures (SOP’s) for successful implementation of “Nurse First and “Super Track” at Shady Grove Medical Center.• Investigated programmatic issues, such as narcotic diversion. Conducted audits around controlled prescription drugs, to ensure there was accurate inventory and complete documentation.• Oversaw regulatory compliance with local, state and federal agencies as it relates to healthcare delivery. For example, conducted routine audits on the use and documentation of chemical and physical restraints. Monitored to ensure the appropriate medications were prescribed and administered by clinical staff.

• Coordinated and conducted annual evaluations of staff. Evaluations consist of reviewing completion of all annual training and regulatory compliance learning modules.• Developed and published a monthly schedule to ensure adequate staffing for a 36 bed emergency department and 6 bed behavioral health unit that has over 60,000 annual visits and has over 100 FTE’s.• Implemented the use of multidisciplinary huddles which allowed for effective and efficient communication across various departments serving the needs of the emergency department. Implemented July 2014.• Served as a senior analyst, appointed as emergency department EPIC business associate. Responsible for providing professional, technical and clinical expertise in the design and customization of a new electronic medical record (EMR). Served as “super user” with successful implementation - June 2013