Information Technology
Current- Michigan Delivery Systems and Support (MDSS)/Application Office, June 2007--presentSystems Analyst III August 2015 to presentSystems Analyst II January 2013 to July 2015Application Developer, Advanced June 2007 to.
- ASO Billing SME supporting corporate-wide system programs, mandate projects, and needed operational enhancements, in billing system and bill presentment system
- Gather requirements and prepare vendor product enhancement requests.
- Provide first-level production support and support coordination
- Coordinate project and production support with General Ledger, Underwriting, and Business Intelligence functional teams.
- Serve as EIT Delivery Lead for team projects.