Corey J. Shields Email and Phone Number
Corey J. Shields's Location
Philadelphia, Pennsylvania, United States, United States
Corey J. Shields's Contact Details
Corey J. Shields work email
- Valid
- Valid
Corey J. Shields personal email
n/a
Corey J. Shields phone numbers
About Corey J. Shields
I have received my degree from Rider University with a double major in Business Administration & Marketing as well as a minor in Economics.
Corey J. Shields's Current Company Details
Corey J. Shields Work Experience Details
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Senior Talent Acquisition Systems AnalystPt Solutions Physical Therapy Oct 2023 - PresentAtlanta, Ga, Us
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Senior Talent Acquisition Systems AnalystMission Veterinary Partners Jun 2022 - Aug 2023Southfield, Michigan, Us -
Hris/Hr Services ManagerDavid'S Bridal Jun 2021 - May 2022Conshohocken, Pa, Us -
Hr Systems ManagerAramark May 2015 - Jun 2021Philadelphia, Pennsylvania, Us -
Subject Matter Expert Ii, Primary SmeIcims Jan 2014 - May 2015Holmdel, New Jersey, UsProvided first class dedicated customer service support as part of an award winning customer care team. Worked directly with Enterprise level customers to design and implement large-scale configuration and integration solutions. Acted as a dedicated technical consultant to advise on best business practices and scaleable HR processes. Operated with extremely efficient response and resolution times to provide a first class customer experience.● Act as primary point-of-contact for a select number of iCIMS's largest clients from a support administration perspective ● Offer a consultative voice for clients regarding iCIMS processes for large-scale deliverable items such as web branding changes and acquisitions; assist clients in producing realistic and achievable project plans for such situations ● Provide high-level consultative advice regarding best-practice use of the iCIMS platform ● Assist in the design of HR reports using the iCIMS software ● Maintain constant vigilance over all tickets from said clients, ensuring that a proactive response is taken regarding any particular issues ● Serve as the primary point-of-contact for third-party vendors when support or new configuration issues arise, e.g. background check vendors, HRIS systems, etc. ● Responsible for processing of all deliverable-related projects for assigned client base, including electronic form modifications, configuration and modification of flat-file data feed transfers, translations of portal verbiage -
Training SpecialistIcims Apr 2013 - Jan 2014Holmdel, New Jersey, UsDevelop and deliver training to internal and external customers. Conduct needs analysis to identify gaps in knowledge and prepare appropriate training and materials. Serves as the subject matter expert for the training team on all iCIMS and partner products.● Deliver Train-the-Trainer training to internal staff● Consult with clients to identify optimal training solutions● Develop deep understanding of users’ needs through direct and indirect contact● Designed and conducted a 3-day advanced training course for internal employees
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Subject Matter Expert IiIcims Oct 2010 - Apr 2013Holmdel, New Jersey, UsProvide first class customer service support as part of the award winning customer care team. Work directly with iCIMS customers to ensure overall customer satisfaction. Provide technical support to customers within the iCIMS Talent Platform. Design and build various reports and system configurations to meet customer needs and goals. Provide timely and thorough options and resolutions.● Decreased SME onboarding time from 3 months to 3 weeks● Built mentorship program for new hires and conducted multiple trainings for new SMEs ● Revamped existing SME training program ● Assisted Product Management team with the creation of Quick Reference Guides● Keep complete record of all client interactions within iCIMS customer service ticketing system
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Project EngineerIcims Jun 2009 - Oct 2010Holmdel, New Jersey, UsManaged client full cycle projects from requirements gathering through implementation. Provided first class customer support as part of the customer care team.● Worked directly with clients on projects such as data feeds, online forms, and re-implementations● Prepared project plans, agendas, training materials and documentation ● Created and delivered teleconference or on-site training● Created & Maintained positive, friendly relationships with clients
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Sales InternIcims Jun 2008 - May 2009Holmdel, New Jersey, UsDeveloped two long-term research projects to identify gaps in sales and customer services processes.● Networked with C-level executives at Fortune 500/Global 2000 corporations● Created process to identify why prospective clients didn’t join.● Learned about Software-as-a-Service Technology and its impact on the business world● Developed valuable experience in the ever-growing arena of Software Sales● Played an active role in the Marketing & Sales success of one of the fastest growing Technology firms in the US
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Research Assistant - Economics DepartmentRider University Sep 2006 - May 2009Lawrenceville, Nj, Us● Worked in conjunction with faculty to perform a variety of research activities.● Apprenticed in the economics field to understand the importance of economics to everyday life -
House Manager - Residence LifeRider University Sep 2007 - May 2008Lawrenceville, Nj, Us● Served as a liaison between Rider University and the Greek community● Encouraged intellectual, personal, and social growth of students● Responded to student needs and concerns efficiently and appropriately● Enforced all Residence Life, Greek Life, and University policies
Corey J. Shields Skills
Powerpoint
Saas
Training
Applicant Tracking Systems
Microsoft Excel
Customer Service
Microsoft Word
Access
Microsoft Office
Photoshop
Account Management
Salesforce.com
Hris
Customer Experience
Time Management
Icims
Parature
Rest
Apis
Reporting
Corey J. Shields Education Details
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Rider UniversityEconomics
Frequently Asked Questions about Corey J. Shields
What company does Corey J. Shields work for?
Corey J. Shields works for Pt Solutions Physical Therapy
What is Corey J. Shields's role at the current company?
Corey J. Shields's current role is Senior Talent Acquisition Systems Analyst at PT Solutions.
What is Corey J. Shields's email address?
Corey J. Shields's email address is sh****@****ark.com
What is Corey J. Shields's direct phone number?
Corey J. Shields's direct phone number is +173226*****
What schools did Corey J. Shields attend?
Corey J. Shields attended Rider University.
What are some of Corey J. Shields's interests?
Corey J. Shields has interest in Computers, Technology, Biking, Running, Swimming, Video Games.
What skills is Corey J. Shields known for?
Corey J. Shields has skills like Powerpoint, Saas, Training, Applicant Tracking Systems, Microsoft Excel, Customer Service, Microsoft Word, Access, Microsoft Office, Photoshop, Account Management, Salesforce.com.
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