Corey James Email & Phone Number

Lexington, Kentucky, US

Lexington, Kentucky, US

Chicago, Illinois, US

Memphis, TN, US

• Oversee day to day operations of the 5 Woodland Glen Residence Halls totaling 2,428 beds.
• Work closely with the University Residence Life team, primarily the 6 Resident Directors managing the 5 Woodland Glen halls.
• Coordinate facility upkeep with two Maintenance Managers and their teams of 6 Maintenance Technicians and 2 Custodians.
• Deliver exceptional customer service as the point of contact for any customer service issues related to building operations and maintenance.
• Coordinate an immediate turn of Woodland Glen II using four separate Maintenance teams for Summer School student move in.
• Develop a Summer Conference Housing schedule to host 100+ conferences in 9 Residence Halls over a 3 month period.

• Obtain purchase orders from sales representatives and review to ensure order accuracy, correct pricing and delivery instructions.
• Review CAD design drawings to ensure customer needs were met along with adherence to ADA and other legal requirements.
• Place and track orders with multiple manufacturers across North America and abroad.
• Coordinate delivery and product installation with multiple companies and customers ensuring timely and effective service with concentration on customer satisfaction.
• Maintain consistent working relationships with major accounts (EKU, UK, Administrative Offices of the Courts, etc.) as well as individual sales.
• Provide support to sales representatives in the field including customer requests, product updates, order statuses, warranty information, etc.

Austin, TX, US

• Managed a 15 person staff including student staff and a facilities team with a payroll totaling $287,000.
• Monitored property expenses versus revenue resulting in an overall positive Net Operated Income of $19,000 through EOY2011.
• Organized and implemented a $95,500 aggressive marketing campaign resulting in a 42% renewal rate, 98.6% occupancy and property income totaling $4,000,000 annually.
• Contracted new and maintained contact with vendors to ensure job completion and timely payment of invoices.
• Annually organized and implemented a multi-vendor two week total property turn.
• Graduate of ACC Inside Track training program for top 1% of company’s 2500+ employees.

Austin, TX, US

• Managed a 6 member student staff leasing team in charge of leasing, marketing and community events.
• Directly responsible for property’s $110,000 marketing/advertising campaign resulting in the property’s first ever 100% Occupancy Rate.
• Oversaw conflict resolution regarding residents and issues pertaining to the property or their roommates.
• Responsible for reviewing social profiles of residents and placing them into apartments.

Austin, TX, US

• Managed a 5 member student staff leasing team in charge of leasing, marketing and community events.
• Verified proper paperwork ensuring lease completion and coordinated results with company leasing software.
• Audited resident files monthly to verify Sarbanes-Oxley compliance.