Corey Jiggetts Email & Phone Number

Atlanta, Georgia, Us

South Jordan, Ut, Us

Managed new system integration and application maintenance initiatives to facilitate medical claims adjudication in support of the Prospective Claims Analysis (PCA) business channel. Plan & facilitate system deployments (UAT, Production & External Client Testing to ensure system operabilityLead Agile ceremonies, maintain Scrum/Kanban Boards, identify project resource requirements, develop capacity plans. & generate delivery metrics, along with other required artifacts in accordance with development process standards. Coordinate resolution of cross functional delivery dependencies (Dev, QA & IT Ops).Partner with Delivery Managers to identify project resource requirements and develop capacity plans.Collaborate with business & technology portfolio stakeholders to report project status, manage issues/risks to project delivery, prioritize IT requests for enterprise release alignment and maintain Configuration Management Data Base (CMDB).Partnered with Implementation Services Directors (ISD) to execute the implementation of new client services and troubleshoot reported production incidents.

Project Management• Oversees new system integration and application maintenance initiatives that facilitate the billing and service provisioning functions in support of the Wholesale, Telematics & LRA (LTE over Rural America) business channels. • Collaborates with Client Account Managers (CAM) to determine cross-functional impacts and project inter-dependencies to ensure overall execution of project portfolios.• Partners with development managers to identify project resource requirements and develop capacity plans.• Prepares project schedules and other release milestone deliverables in accordance with defined development process standards. • Liaise with project stakeholders and IT senior management to report project status and manage risk/issues to ensure timely project delivery. • Coordinates cross-functional activities to ensure alignment of system designs, facilitate development tasks and oversee solution testing.•Facilitates implementation activities to ensure overall integrity of production system deployments.Business Analysis• Collaborates with business product managers to clarify business objectives and define the functional capabilities needed to realize strategic commercial activities.• Partners with senior business leaders to prioritize IT requests for enterprise release alignment and proactively manage changes in project/program scope.• Coordinates the preparation of development estimates and authors high-level design approach documents for business review of proposed IT solutions.

Mclean, Va, Us

Systems Integration• Served as Integrated PM for a 2 million dollar system integration initiative in support of a Canadian co-branded card partnership program. • Coordinated the development effort of a cross-functional project team consisting of 13 applications platforms, which provide integrated acquisition & fulfillment services for credit card products. • Prepared project schedules and associated project artifacts in accordance with PMO process standards. • Managed project risk mitigation strategies, negotiated project change requests and facilitated resource slotting. • Coordinated integrated testing activities across impacted application platforms and support groups.• Led planning of production deployment activities and post-implementation monitoring to ensure operational integrity of IT deliverables.

Risk Assessment• Responsible for understanding the process and technology across all business area(s) providing guidance regarding applicable laws, regulations and company policy as well as proactively identifying potential deficiencies and seeking solutions aligned corporate Information Security Policy and standards. • Conducted Information Security risk assessments for business applications and associated business processes involved in the storing and processing of SunTrust data.• Prepared documentation for identified deviations from SunTrust IT Security policy and standards. Effectively organized detailed presentations for IT Security Senior Management on a weekly basis providing high-quality analysis and meaningful recommendations to facilitate risk acceptance.•Coordinated remediation planning between business stakeholders, technical project teams and third-party suppliers to resolve non-compliance issues providing tracking and reporting to IT Security senior management.•Assisted with the development of procedures to facilitate enforcement of corporate policies and standards.

Dallas, Tx, Us

• Responsible for the management and implementation of IT network infrastructure related initiatives required to facilitate automation of service assurance job functions. • Develop project plans and identify resource requirements for each phase of the project.• Coordinate preparation of project milestone deliverables in accordance with EXPRESS ONE process standards. • Manage project risks with technical leads and business stakeholders to develop a mitigation strategy to ensure timely delivery of project. • Coordinate testing activities across cross-functional development and support groups impacted by project.• Lead system deployment activities to ensure overall production environment integrity

Us

• Managed a variety of software development & IT Security related projects including but not limited to Payment Card Industry (PCI) compliance & Identity Management initiatives from the program- to support-level. •Position responsibilties involved project planning/scheduling ,creation and maintainance of multi-million dollar capital budgets, coordinating staffing & resource assignments, vendor management and conducting senior level executive project reviews.

Overland Park, Kansas, Us

In this role I was responsible for developing advanced policies, procedures & strategies to ensure the compliance of IT systems againest internal technology standards & external regulatory governance. My primary responsibilities are included coordinating system vulnerability assessments & facilitating the remediation of identified IT security gaps.

Overland Park, Kansas, Us

In this role Ied a team of technical analysts responsible for ensuring the accessibility of Nextel’s customer billing system, defending against unauthorized access and preserving data integrity. My primary responsibilities were included developing & maintaining program metrics to track the impact of IT Security initiatives, chairing a cross-functional task force responsible for creating system access profiles and providing subject matter expertise to system development projects to ensure adherence to IT security polices and standards.

Overland Park, Kansas, Us

In this role I managed a team of technical analyst & project managers responsible for the coordinating the implementation of upgrades and maintence releases of customer care & billing applications. My responsibilities also included coordinating the scheduling and execution of data maintenance projects.

Bachelors, Computer Information Systems

Education record