Corey Johnson Email & Phone Number

Dayton, Ohio, United States

Franklin, Ohio, United States

Franklin, Ohio

Responsible for monitoring Personal Emergency Response Systems (PERS) or Emergency Pendants for elderly and disabled patients and dispatching necessary emergency personnel. Key point of contact for client inquires in areas of billing, accounts, and device troubleshooting.

Fairfield, Ohio

Liaison to commercial insurance customers, providing exceptional customer service through a team approach with colleagues and superiors. Regularly exceeded goals and maintained metrics scores of 96%, passing both proctored exams.

Cincinnati, Ohio

Responsible for reviewing and analyzing client claims to ensure correct information and timely responses. Managed internal funds, issuing and delivering checks to clients. • Regularly achieved audit scores of 95+%, exceeding company average. • Applied strong project management skills to accurately handle intricate details of claims. • Employed a “can-do” attitude to engage and encourage team members to advance the organization, exceeding both personal and company goals.

Promoted to lead the Cincinnati/Northern Kentucky International Airport Store, managing teams of up to 20 crew members to provide excellent customer service. Collaborated with regional and corporate officials to assist stores during construction phases and advance all locations. • Earned Distinguished Customer Service Award within the first year of business. • Simultaneously managed two bakeries, meeting all corporate standards for P&L, labor, sales, etc. • Awarded Million Dollar… Show more Promoted to lead the Cincinnati/Northern Kentucky International Airport Store, managing teams of up to 20 crew members to provide excellent customer service. Collaborated with regional and corporate officials to assist stores during construction phases and advance all locations. • Earned Distinguished Customer Service Award within the first year of business. • Simultaneously managed two bakeries, meeting all corporate standards for P&L, labor, sales, etc. • Awarded Million Dollar Bakery + Award for successful sales within the first 24 months of opening the CVG Airport location. • Consistently exceeded monthly sales goals by 8-10% through consistent employee development ensuring quality, proper food safety, and cash management standards were met. Show less