Corey Keefer Email & Phone Number

Southlake, Texas, Us

Southlake, Texas, Us

Southlake, Texas, Us

• Reviews customer metric data and develops plan to improve satisfaction levels • Utilizes workforce planning process to develop staffing requirements that allow for profitable growth and customer satisfaction • Fosters positive employee relations through ride a-longs, quarterly meetings, phone calls, handling associate complaints and employee recognition and award meetings • Analyzes and reports business performance trends (revenue, cost management, profitability, customer satisfaction, etc.), and develops and/or recommends strategic solutions to improve business performance and meet Earnings before Interest, Taxes, Depreciation and Amortization (EBITDA) goals • Implements, directs, adheres and ensures compliance to all applicable laws, regulations, and company policies, company values and code of conduct • Manages activities for the recruitment, and hiring, and performance management and career pathing of direct reports • Maintaining staffing levels, training and developing associates, and performance management• Works with training team to develop product knowledge/technical skills, customer service skills and business literacy for current and new hire employees• Acts with urgency to meet and resolve client needs, problems and develop employees’ commitment to act with urgency • Performs supervisory responsibilities, including, but not limited to: making employment decisions regarding hiring, promoting, demoting, and terminating; conducting performance appraisals; and coaching and developing associates• Maintaining retail service goals, including customer service, quality, and labor sales targets

Southlake, Texas, Us

• Reviews customer metric data and develops plan to improve satisfaction levels • Fosters positive employee relations through ride a-longs, quarterly meetings, phone calls, handling associate complaints and employee recognition and award meetings • Implements, directs, adheres and ensures compliance to all applicable laws, regulations, and company policies, company values and code of conduct • Maintaining staffing levels, training and developing associates, and performance management• Works with training team to develop product knowledge/technical skills, customer service skills and business literacy for current and new hire employees• Acts with urgency to meet and resolve client needs • Performs supervisory responsibilities, including, but not limited to: making employment decisions regarding hiring, promoting, demoting, and terminating; conducting performance appraisals; and coaching and developing associates• Maintaining retail service goals, including customer service, quality, and labor sales targets

Southlake, Texas, Us

• Managing the relationship between SEA and wireless carriers across territory• Developing a sales strategy aligned to SEA and wireless carriers overall business strategy • Responsible for revenue generation and profitability of the mobile category • Fostering strong relationships with carrier partners and distributors to leverage promotion of the Samsung portfolio • Engaging account leadership in new Samsung products and services and creating unique member value for assorted products • Driving One Samsung through effective promotional bundling of the Samsung ecosystem • Managing communications, sales promotional planning, and training to stimulate the sale of Samsung's mobile products • Aligning the field sales team and scheduling to leverage promotions, launch demo days, contests and incentives, and field training initiatives • Managing the funding, approval, and invoicing process for promotional and merchandising agreements • Organizing and analyzing data for business review, planning, and strategy meetings • Establishing and leveraging relationships with field sales, business planning, marketing and product teams

Dallas, Tx, Us

- Facilitates the selling of advertising by providing plans that meetthe needs of assigned client and sales force and by targeting andappealing to important clients, industries, and market segments.- Utilizes research data and analysis to determine best multi-screenadvertising solution for targeted audiences, clients, and availableinventory.- Develops customized proposals and pre-sales materials to position thesale of advertising campaigns related to strategic accounts.- Gathers and summarizes marketplace intelligence relative to sales andprogramming. Generates, tracks, and distributes sales reports to measuresales effectiveness related to strategic accounts.- Partners with Account Executives to maintain strategic clientrelationships and answer client concerns. Troubleshoots and follows upon client concerns.- Assists local leadership with additional tasks and duties as assigned.- Provides high level support and leadership on specialprojects/campaigns/initiatives.

Charlotte, Nc, Us

Sacramento, Ca, Us