Corey Loyal Email & Phone Number

Atlanta, Georgia, United States

Assist customer with inquires concerning installations purchased and scheduled.Provide information on scheduled installation datesDisplay strong telephone etiquette, effectively handling difficult callsProvide customer service and issue resolution to increase QA satisfaction levels

Atlanta, Georgia, United States

• Manage Customer Pro Accounts.
• Assist customer with understanding of program offering.
• Advise of account spend and how to maximize spend on account.
• Assist with purchase history.
• Assist IT with getting account concerns resolved.

Atlanta, GA

• Take inbound communications from both internal and external customers via email, letter and telephone
• Provide excellent customer service via active listening and professional communication, and identifying root causes of customer issues
• Resolve issues that fall within predetermined parameters and guidelines
• Provide follow-up communication to the customer regarding the resolution of the issue
• Make decisions and manages cases within guidelines to resolve customer issues expeditiously
• Partner with business partners to come to a resolution for the customer.

Atlanta, GA

• Consult with dispatchers, drivers, and
• other vendors to ensure timely delivery of goods
• Verify shipments and perform security scans upon pickup and delivery
• Perform audits and provide feedback to workers to improve production
• Train less tenured employees on inventory procedures and equipment operation
• Create production strategy and assign tasks to temporary workers

Norcross, GA

• Assisted jobseekers with technical issues
• Guided employers through the job posting process
• Processed transaction requests received via phone, mail, fax or email
• Interacted with multiple online systems while assisting customers

Kenneaw, GA

• Processed and audited credit applications
• Responded to customer inquiries
• Trained new employees
• Assisted stores when there was fraud attempts with false information.
• Determined if credit application was approved or declined