Day-to-Day IT operations. Computer troubleshooting to keep workers efficient. Purchasing and Budgeting for technology expenses. Logistics for office space, physical assets, and new employees. Think, plan and budget long-term solutions to the growing industry and business' needs. Self-motivate, ability to prioritize and most importantly get the job done, whatever the task may be.

Customer support and technical support for users. Ensure first call resolution and customer satisfaction.

Ensure Clients satisfaction. Manage and follow up on multiple tickets while simultaneously receiving additional tickets via telephone, email and live chat support. Mastered multiple software programs that Ristken created and then conducted trainings for customers and new employees.

Managed sign construction that demanded strict 3 week deadline or penalty would be assessed to the company. Scheduled and assisted all areas of production to meet tight deadlines. Sole relationship manager for one of the company's top 5 customers. Ensured that all past, present and future needs were met with the highest level of satisfaction.

Serviced and maintenanced HVAC units. Including all "U-Store It" locations in DFW Metroplex. Intensive customer contact including communicating diagnosis and costs. Responsible for obtaining payment for services rendered. Troubleshoot problems with system and units.

Design and production of architectural signage. Followed up and completed turnkey production of all architectural signs. Department liaison for all vinyl production of architectural signs.