Corey Ma Email & Phone Number

Baltimore, Md

Collaborate with the Transportation Manager to restructure the Transportation Department. Manage 30+ associates including drivers, dock workers, supervisors, and support staff. Responsible for department safety, compliance, maintenance, budget, and customer service in a 24/7/365 operation. Collaborate with internal and external customers and vendors. • Planned and implemented hours of service and fleet management software. • Successfully organized and conducted the company's 1st annual truck safety rodeo.

Baltimore, Md

Manage 3 departments and 15 associates operating on two shifts seven days a week in a union environment. Perform coaching and one on ones with associates to improve performance. Collaborate with the Billing department to insure accurate billing. Collaborate with the Customer Service department to improve customer relationships and satisfaction. Perform quality investigations and customer onsite visits.• Created and managed a quality assurance program based on Healthcare Laundry Accreditation Council guidelines and customer requirements.• Created and implemented a scale operator performance and training program that increased billing accuracy.

Baltimore, Maryland Area

Supervise 30+ associates including drivers and dock workers, 14 power units, 2 docks, and yard operations in collaboration with 3 supervisors. Manage compliance with FMCSA, State and Local regulations. Develop policies and training for safety, workflow, training, equipment maintenance, and record keeping. Evaluate, interview, and road test driver candidates. Evaluate and train drivers for safety, maneuvering skills, compliance knowledge, inspections, load securement, and work performance. Communicate with customers and ensure satisfaction and delivery needs are met.• In collaboration with Human Resources, developed and implemented driver recruitment and retention strategies as well as minimum qualifications for driver candidates.• Smith System Driver Trainer certified.

Laurel, Maryland

As a Shuttle Driver: Safely operate tractor semi-trailer combinations and box trucks. Coordinate with branch and plant management to ensure all required product is loaded. Load and unload product at each branch and upon return to the plant. Inspect vehicles and maintain compliance with FMCSA regulations.As a Route Driver: Service 8-10 rental linen customers per day. Cover other routes (uniform and linen) and emergency deliveries. Build and maintain positive relationships with customers. Maintain accurate records for customer billing.

Woodhaven, Michigan

Safely operate a Class 8 vehicle in one-way, regional, dedicated, and cross border operations. Maintain compliance with FMCSA regulations. Route and plan all stops on receipt of load assignment. Communicate with support staff. Learn and incorporate the Smith System into all activities. Load, unload, and ensure proper load securement. Perform and document pre-trip, en-route, and post-trip inspections as specified by the FMCSA.• Safety, Customer Service, Performance, and Excellence Award for 3 consecutive years.• F.A.S.T. Certified.