Corey Mcgowan Email & Phone Number

United States

Georgia, United States

Built and maintained strong customer service relationships by providing exceptional customer service and addressing inquiries or concerns promptly and professionally. Utilized CRM software to track sales activities, manage customer interactions, and maintain accurate and up-to-date customer records. Collaborated with the operations team to ensure timely and accurate order processing, inventory management, and delivery of products to customers.

Marietta, Georgia, United States

Scheduled arrangements for appointments and conference meetings. Co-led the educational and social development of students with mild or limiting disabilities. Proposed and implemented social and educational plans with a goal-oriented focus. Planned and scheduled educational appointments and conferences with parents and educational staff to ensure all parties were informed and prepared. Received correspondence from parents and updated all records to ensure compliance with local, state, and federal policies. Timely responses were instrumental to the success of all meetings and engagements to ensure every student’s progress was at the forefront. Prepared all correspondence to be presented during educational conferences with staff and parents. Maintained and filed all correspondence from meetings, conferences, and daily and weekly planning engagements in order to sustain achievements and improve noted shortfalls. Responded to routine and non-technical requests. Provided daily customer service to office personnel and visitors during the office staff relief support period. Handled all minor and major correspondence for senior and support staff and directed all pertinent information as needed. Integrity and discretion were always maintained to support privacy as needed. Co-led the installation and implementation of the Individual Education Plans for the students and monitored their progress. Provided support for individual students inside and outside the classroom to enable them to fully participate in activities. Worked with other professionals, such as speech therapists, social workers, and occupational and physical therapists. Provided exceptional administrative support. Co-Planned, coordinated, and organized traveling events for students, faculty, and chaperones. Provided detailed notes and feedback to senior staff and interested parties.

El Paso, Texas, United States

Co-led in the educational and social development of students with mild or limiting disabilities. Proposed and implemented social and educational plans with a goal-oriented focus. Prepared all correspondence to be presented during educational conferences with staff and parents. Maintained and filed all correspondence from meetings, conferences, and daily and weekly planning engagements. Kept an extensive file of each student and their progress to determine the way forward and the future development of more goals. Ensured that all files and records were maintained and stored within the local, state, and federal guidelines. Maintained strict oversight of all sensitive records to comply with tedious educational compliance laws.

Spokane, Washington, United States

Provided professional oral and written correspondence or communication while providing administrative support and service; completed detailed account audits by monitoring, analyzing, and tracking expenditures in and out of the account, accepted and processed tens of thousands of dollars in electronic payments, prioritized workload to meet all suspense dates. Prepared complex billing reports and correspondence for submission to customers with various types of government contracts. Analyzed unbilled receivables regularly to address budgetary matters or irregularities. Served as the primary contact, initiated and received correspondence to and from internal and external representatives and customers to resolve billing discrepancies and possible collection issues. Served as the primary point of contact on a variety of internal and external inquiries concerning administrative and budgetary accounts. Maintained electronic files and budget records in an archive database. Demonstrated exceptional interpersonal and problem-solving skills in a fast-paced, multi-task environment requiring an organized and detailed-oriented individual with the skills to collaborate, or work independently, and meet priorities and suspense's. Successfully managed hundreds of government accounts with exceptional performance ratings.

Louisiana, United States

Performed routine budget administrative functions, and demonstrated collaborative leadership with cross-departmental correspondence and coordination in a professional environment as a member of a complex lending team. Conducted daily ongoing quality control functions, including pre-closing and post-closing review activities and routine budget administrative functions, for consumers, businesses, and mortgage lenders. Ensured the organization and facility budgets were completed within the timeline established by leaders. Reviewed, managed, and facilitated remediation (as required) for all loan documents and reports needed for internal and external purposes. Responded to routine and non-technical requests. Demonstrated excellent interpersonal, human resource, and customer service skills; responded to routine and non-technical requests by writing and typing both internal and external correspondence. Worked with all lending personnel to determine the nature of requests and direct inquiries or deficiencies to the appropriate team member and assure the approved underwriting procedures were used. Ensured all quality control functions were performed within their set standards to produce the highest level of accounting accuracy. Planned account audits, prepared thorough budget estimates, and executed synced coordinating reports for review. Coordinated administrative work, and Scheduled and facilitated collaborative training based on policy or governmental changes. Coordinated with other administrative personnel to review mortgage loans to ensure consistent and high-level quality and standards in loan production are met along with established lending priorities. Examined the existence and accuracy of legal and credit documents, quality of property evaluations, underwriting decisions, and compliance with agency, investor, regulatory, and program policies.