Corey Miller
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Corey Miller Email & Phone Number

ProServe Amazon Connect Delivery Leader | Contact Center Transformation Expert | Customer Experience Leader | at Amazon Web Services (AWS)
Location: Melbourne, Florida, United States 9 work roles 3 schools
1 work email found @amazon.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@amazon.com
LinkedIn Profile matched
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Current company
Role
ProServe Amazon Connect Delivery Leader | Contact Center Transformation Expert | Customer Experience Leader |
Location
Melbourne, Florida, United States

Who is Corey Miller? Overview

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Quick answer

Corey Miller is listed as ProServe Amazon Connect Delivery Leader | Contact Center Transformation Expert | Customer Experience Leader | at Amazon Web Services (AWS), based in Melbourne, Florida, United States. AeroLeads shows a work email signal at amazon.com and a matched LinkedIn profile for Corey Miller.

Corey Miller previously worked as Engagement Delivery Leader, Amazon Connect Center of Excellence, Connect Engagement Solutions at Amazon Web Services (Aws) and Senior Engagement Manager at Amazon Web Services (Aws). Corey Miller holds Master Of Science - Ms, Computer And Information Systems Security/Information Assurance from Norwich University.

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Email format at Amazon Web Services (AWS)

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*@amazon.com
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Profile bio

About Corey Miller

At the helm of Amazon Connect's Center of Excellence, my focus is on crafting and steering solutions that redefine engagement delivery on a global scale. Our organization leverages technical operations and problem-solving acumen to ensure that Amazon Connect services are repeatable, scalable, and successful, thanks to a synergistic approach with industry partners and our development team.With a solid background in engagement management, my mission is to facilitate seamless transitions for AWS clients onto Amazon Connect, optimizing their business outcomes. This objective is achieved by aligning our team's technical requirements expertise with our client's strategic goals, fostering innovation and driving customer success in the ever-evolving digital landscape.

Listed skills include Leadership, Trello, Team Building, Information Technology, and 37 others.

Current workplace

Corey Miller's current company

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Amazon Web Services (AWS)
Amazon Web Services (Aws)
ProServe Amazon Connect Delivery Leader | Contact Center Transformation Expert | Customer Experience Leader |
AeroLeads page
9 roles

Corey Miller work experience

A career timeline built from the work history available for this profile.

Engagement Delivery Leader, Amazon Connect Center Of Excellence, Connect Engagement Solutions

Current

Seattle, Wa, Us

- Developing and managing solutions for global Amazon Connect Professional Services Engagement Delivery.- Making Amazon Connect engagements repeatable, scalable and successful through partnership with engagement delivery leaders, Amazon Connect developers and industry partners.

Jun 2024 - Present

Engagement Manager

Seattle, Wa, Us

Engagement Managers manage and deliver AWS cloud products and services that enable our customers to realize their business objectives. These professional services engagements focus on the full platform of AWS customer solutions to help our customers and partners remove constraints and accelerate their journey to AWS.

Nov 2021 - Oct 2023

Global Information Protection Fellow - Hiring Our Heroes Corporate Fellowship

Thousand Oaks, Ca, Us

90 Day Hiring Our Heroes Corporate FellowshipOversaw project team developing secure file transfer protocol; reviewed business requirements document and developed 48 user stories; project will enable B2B capability for legal review of external business partners.Solved need for virtual environment to onboard new agile project teams; developed immersive portal with 28- day spin-up cycle for training, intros & collaboration; teams ready to deliver value & increase velocity day 1.

Aug 2021 - Nov 2021

Senior Project Manager/Strategic Program Manager

Randolph Afb, Tx, Us

Led projects in security, information systems, and human resource management for 3,500-person organization.Scrum Master for military community’s response to the COVID-19 global pandemic; provided leadership and organization to 4 separate teams; delivered focused safety protocols across eight sprint iterations.Project manager for design of custom framework deliverable used to quantify work performance statements; teamed with developers to export to cloud-based platform; 27% reduction in performance review errors.

Aug 2018 - Aug 2021

Senior Defense Program Manager

Randolph Afb, Tx, Us

Directed security operations for 295-person organization supporting US and Royal Air Force military missions.- Scrum Master for 31 7-member scrum teams to review +1,400-line items for compliance with United States laws and federal programs; identified discrepancies/implemented corrections for 99.8% in 3-months.- Finance responsible officer overseeing $275K annual budget; coached product owner to meet stakeholder needs; promoted development teams’ cohesion during resource allocation; finalized contract within budgetary limits.

Aug 2015 - Aug 2018

Senior Operations Program Manager

Randolph Afb, Tx, Us

Oversaw projects and 225 personnel protecting the North American Air Defense Mission.Agile coach of development team charged to field new ArcGIS capability; guided 4-month project to create ArcGIS overlay system to drive user content creation with terrain modeling; increased protection of $5B assets.Project Manager for install of $1.5M mobile aircraft arresting system at Kandahar, Afghanistan; created WBS, managed vendor supply chain; validated expenditures and closed the $3.6M project ahead of schedule.

Aug 2012 - Aug 2015

Senior Program Manager, Integrated Defense

Randolph Afb, Tx, Us

U.S. Air Force | Joint Base Pearl Harbor Hickam, Hawaii 2007 – 2012Senior Integrated Defense Project ManagerDirected implementation of Pacific Air Force’s Strategic Security Posture Project at multiple locations.● Implemented next-generation integrated security and defense risk management framework; change manager at 16 Air Force installations over 3 years, oversaw risk management for +$66B in strategic national defense assets.● Provided leadership during Department of Defense move of 27 military fighter aircraft between 4 installations; led plan development; identified 57 at-risk positions; delivered business value to stakeholders & saved $20M.

Jun 2007 - Sep 2012

United States Air Force Airman At Various Ranks

Randolph Afb, Tx, Us

I served at various ranks and duty stations between January 1994 and June 2007.

Jan 1994 - Jun 2007
3 education records

Corey Miller education

Master Of Science - Ms, Computer And Information Systems Security/Information Assurance

Norwich University

Bachelor Of Arts - Ba, Criminal Justice/Police Science

American Military University

Business Administration Specialist, Business Administration

Salesforce Military
FAQ

Frequently asked questions about Corey Miller

Quick answers generated from the profile data available on this page.

What company does Corey Miller work for?

Corey Miller works for Amazon Web Services (AWS).

What is Corey Miller's role at Amazon Web Services (AWS)?

Corey Miller is listed as ProServe Amazon Connect Delivery Leader | Contact Center Transformation Expert | Customer Experience Leader | at Amazon Web Services (AWS).

What is Corey Miller's email address?

AeroLeads has found 1 work email signal at @amazon.com for Corey Miller at Amazon Web Services (AWS).

Where is Corey Miller based?

Corey Miller is based in Melbourne, Florida, United States while working with Amazon Web Services (AWS).

What companies has Corey Miller worked for?

Corey Miller has worked for Amazon Web Services (Aws), Amgen, and United States Air Force.

How can I contact Corey Miller?

You can use AeroLeads to view verified contact signals for Corey Miller at Amazon Web Services (AWS), including work email, phone, and LinkedIn data when available.

What schools did Corey Miller attend?

Corey Miller holds Master Of Science - Ms, Computer And Information Systems Security/Information Assurance from Norwich University.

What skills is Corey Miller known for?

Corey Miller is listed with skills including Leadership, Trello, Team Building, Information Technology, Critical Infrastructure Protection, Active Dod Secret Clearance, Consulting, and Top Secret.

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