Corey Moss Email & Phone Number

Austin, Texas

Provides sales and administrative support for President, Vice President of Sales and Marketing, Publisher, Austin and Costa Rica based Account Executives. Assists with RFP presentations.Works cross-functionally with Market Research, Audience Development, Production, Marketing, Accounting, and Custom Publishing Departments.Initiated email marketing campaign which closed new advertising business. Managed Advertising and Sales Development Internship Program.Collected ad copy and traffic ads to production department

Austin, Texas Area

Supports sales team for the Southwest RegionMVP for August 2014 for providing Above and Beyond Sales Support for the Southwest Sales Team.Coordinated 2nd Annual Absolute Software Executive Briefings to bring A-level executives from top accounts, including Fortune 500 companies, together to share best practices, solidify business relationships, and cross sell various products.Acted as Interim Inside Account Executive for the Mountain west Territory for one sales quarter. Worked cross functionally with internal departments, including Finance, Order Management, and Global Support, to investigate and ensure quick resolutions for customer support issues, finance issues, order processing, product upgrades and conversions. Created accounts in CRM, sales reports, product evaluations, special pricing requests, co-term/buybacks, term extensions, global support cases and other administrative tasks. Contacted and qualified incoming leads, distributed leads to Inside Account Executives, and coordinated web demos for prospective clients. Collaborated with OEMs, partners, and Channel Team representatives, to provide accurate skus, product information, sales collateral, order related troubleshooting, and to build relationships and increase customer satisfaction.Absolute Excellence winner

Austin, Tx

Responsible for initial sales contact and on boarding of new customers. Exceeded sales goals and metrics by average of 150%. Create personal and small business accounts, contracts and accurately process payments. Educate customers on various plans, options, and features ensuring needs are met and overall satisfaction with product. Assist customer with product configuration.Act as ongoing account representative; research and resolve account discrepancies and provide technical assistance when needed. Accurately update account information in database allowing access by internal customers.Act as liaison between T-Mobile Customer Care while working closely with multiple store locations and departments increasing product availability. Continually stay current on latest technology and features while maintaining a high level technical knowledge to resolve issues prior to going to next level.Build customer loyalty by meeting needs, establishing relationships, taking responsibility for customer satisfaction, customer education, warranty issues, and following up.Interact within a diverse team setting, brainstorming, sharing ideas and providing feedback to increase customer overall positive experience.Contribute to team success through team selling, developing sales incentives driving healthy competition, training new employees while modeling appropriate behavior and professionalism to increase customer satisfaction. Part of a top performing team in the North Texas market in total net revenue.Demonstrate leadership by managing store in absence of location manager and always maintain a friendly demeanor with customers and co-workers.