Corey Perron Email & Phone Number

Stevens Point, Wi, Us

Wisconsin Rapids, Wisconsin, Us

• Collaborated with Directors to align IT resources with business goals, resulting in improved efficiency and productivity.• Managed IT team priorities, tracked progress, and controlled expenses to budget, ensuring on-time delivery of IT initiatives.• Developed and executed IT disaster recovery and business continuity plan, enhancing organizational resilience.• Plan and implement integration of Microsoft 365 services with existing systems and oversee the rollout of new features and updates.• Manage and maintain Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Teams.• Implement and manage security features like Microsoft Defender for Office 365 to protect against phishing and email threats.• Administer and maintain local area networks (LAN), wide area networks (WAN), and internet systems, ensuring optimal performance and uptime.• Implement and maintain cybersecurity measures, including firewalls, antivirus software, and security patches to protect data integrity.• Plan and execute system updates, software rollouts, and hardware upgrades to maintain efficiency and security.• Create and maintain IT documentation, including network diagrams, system configurations, and user manuals.• Coordinate with external vendors and service providers for equipment procurement, maintenance contracts, and support services.• Lead and participate in IT projects, including new system implementations, migrations, and infrastructure upgrades.

Stevens Point, Wi, Us

• Directs, mentors, and leads a team of 4, establishing and implementing KPIs in alignment with company vision and goals.• Manages day-to-day IT operations across all divisions including 8 tire centers, 25 convenience stores, 34 Subway Franchise locations, and 2 corporate offices.• Leads special projects while ensuring achievement of strategic business requirements and on-time completion within budget constraints while improving efficiencies by 35%.• Supports configuration and operational health of Microsoft 365 including Exchange Online, Teams, SharePoint Online and OneDrive resulting in more cohesive team collaboration.• Collaborates with end-users, maximizing productivity and increasing performance.• Ensures data and information are protected from unauthorized access, reducing risks by 80% through implementation of multifactor authentication.

Stevens Point, Wi, Us

• Improved overall network capabilities by implementing new connectivity hardware and software network configurations enhancing customer networking access by 85%.• Designed, developed, implemented, and coordinated systems, policies, and procedures.• Provided education and guidance to users on how to operate new software and computer equipment resulting in better productivity.• Implemented and monitored data security• Partners with software suppliers to resolve operational issues, resulting in better uptime.• Performed cost analysis on current computer systems, resulting better longevity of computer hardware.

Stevens Point, Wisconsin, Us

• Diagnosed, repaired, and maintained hardware, peripherals and software systems increasing student classroom time.• Configured and installed software including operating system and specified software applications improving efficiency.• Identified, managed, and coordinated service contracts with outside vendors, building and nurturing relationships.• Provided technical support to school staff and school sponsored technology provided to students.• Served as change management strategist, designer, and implementer, creating workflows to improve processes and procedures.

Stevens Point, Wisconsin, Us

Plainfield, Wisconsin, Us

• Served as a liaison between knowledge management and emerging technologies enabling better communications resulting in elimination of work redundancies by 25%.• Performed troubleshooting to diagnose and resolve problems, reducing issues by 40% over 2 years.• Collaborated with software suppliers to resolve operational issues through proactive elimination of issues.• Installed and supported telecommunication equipment resulting in better communication between key players.

Amherst, Wisconsin, Us

Amherst, Wisconsin, Us