Corey Phillips Email & Phone Number

Raleigh, North Carolina, US

• Develop and implement bank wide security awareness program centered around phishing in order to train employees on how to detect and report suspicious emails. Measure success by reducing click rate and increasing.
• Implement and maintain email DMARC policy and process in order to protect the bank brand and customers
• Develop detection strategies and threat analysis derived from phishing to mitigate risk
• Provide subject matter expertise on phishing and email-based threats as well as reviewing future toolsets that will enhance detection and prevention capabilities with the goal of further mitigating risk
• Lead junior analysts in the investigation, detection and remediation of email-based threats
• Mitigate and remediate email-based threats bank wide

• In summary, I'm responsible for managing all IT projects, resources, and vendors that provide operational and application support services to users.
• Responsible for assisting with the vendor management risk assessment, policy and program
• Attend regular meetings of the IT Steering Committee to ensure management and committee members are kept abreast of new and emerging IT developments, problems and resolutions, timely resolution of audit tracking items.
• Responsible for network administration, including strong controls over remote access of the network.
• Responsible for overseeing, installing and maintaining all computer hardware and software and all other products and supplies necessary to keep computer systems operable and to fulfill management requests for computer.
• Responsible for assisting with all IT audits and regulatory examinations.

Gather and analyze online banking customer data on a weekly, monthly, quarterly, and annual basis for purposes of increasing online banking activation, usage, penetration and retention. Submit email marketing campaigns and track analytics using Google Analytics to improve email read and open rates. Provide Tier 3 resolution support for technical issues.

Richmond, Virginia, US

Gather and analyze online banking customer data on a weekly, monthly, quarterly, and annual basis for purposes of increasing online banking activation, usage, penetration and retention. Assist with SEO marketing with web analyst to update keywords, and tweak title page headers for increased landing page accuracy. Submit email marketing campaigns and track.

Richmond, Virginia, US

Provide products and services offered by the bank for the benefit and financial well being of our customers while providing an exceptional customer experience. Products provided range from checking accounts to IRAs, and home equity lines and loans for consumers and business owners.

Houston, Texas, US

Provide merchandise for assigned stores, via in store visits or over the phone with stores all over the state; train new hires as well as give presentations to area office and electronic stores; aid in customer assistance and sales at an area electronics store.

Provide merchandise for assigned stores, via in store visits or over the phone with stores all over the state; train new hires as well as give presentations to area office and electronic stores; aid in customer assistance and sales at an area electronics store.

and analyzed data from customer service surveys.

reviewed incoming mortgage loans for inadvertent mistakes, corrected those items as appropriate and entered required data into centralized system.

Business Admin, Small Business And Entrepreneurship

Bachelor Of Science Degree, Business; Business Administration And Management