System Administrator
Current• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs, such as backups.• Assist in the installation, configuration, and maintenance of servers and operating systems software.• Identify system problems, recommend solutions, and escalate as necessary.• Identify service-related issues, recommend solutions, and escalate as necessary.• Provide escalated end-user support.• Maintain current and correct documentation.• Scan computers for security vulnerabilities using available tools.• Work with the rest of IT to detect misuse and violations and report to appropriate personnel.• Install and maintain anti-virus software.• Remove unneeded services and software.• Maintain adequate system logs and backups.• Communicate with employees and partners before and during security incidents.• Educate employees on security policies and their responsibilities.• Apply vendor-supplied fixes necessary to repair security vulnerabilities. • Assist in the evaluation of potential equipment, components, and software.• Assist in developing plans, schedules, and requirements for the deployment of systems.• Assist in developing effective processes and procedures that impact systems.• Document and understand the local technical environment.• Understands and practices customer satisfaction as a top priority.• A demonstrated positive and proactive approach in identifying problems, creating, or finding solutions and managing projects.• Be available for an on-call rotation with the ability to troubleshoot and communicate outside of normal business hours.• Efficient and professional communication skills are required, as this position will interact with internal IT staff remotely and in-person, external partners, and those from other internal departments across all our affiliates.
