Corey Shepherd Email and Phone Number

• Ensure accuracy of data being captured in the program database.• Oversee 73 staff with four specialists who report directly to me• Ensure program policies and procedures are updated, and changes are communicated to staff.• Communicate through writing for grants, program manuals, and communications to staff and stakeholders.• Aggregate program information to submit to funders• Monitor safe environments and support staff in meeting corrective action plan requirements.• Works with Human Resources to ensure compliance requirements are in place.• A skilled trainer providing relevant program information and updates in large and small groups.• Implements systems to ensure contractual, federal, and state regulations are maintained.• Conducts and develops a monitoring system to ensure program compliance.• Analyzes data to generate accurate reporting and identify trends and gaps in services.

• Developed successful marketing & recruitment strategies for Thrive by Five Detroit to increase brand recognition and diversity using television, social media, radio, digital technology, and print media.• Negotiated high-end vendor contracts for recruitment activities • Successfully developed a recruitment plan which generated over 1,000 families for program services.• Reviewed Internet and web analytics to determine ROI.• Secured $70,000 in in-kind from vendors.• Oversaw and tracked a $100K marketing budget and expenses.

• Managed 12 staff to ensure tasks were completed timely and accurately.• Collected and analyzed program data and generates daily, weekly, and monthly statistical reports to determine program compliance which are distributed to the grantee.• Successfully developed a recruitment plan which generated over 600 families for program services.• Evaluated employees for professional development through quarterly and yearly reviews to perform job duties.• Coordinated management staff to ensure agency goals were met and accurate information was provided to funders.• Interviewed applicants for the Family Engagement team and made recommendations for hire.

Developed social programs for youth and community memebers. Developed marketing campaigns and strategy for community awareness. Developed strategies for program goals and desired outcomes.

• Recruit and interview potential applicants for entry into the medical training program. • Mentor students and provide strategic plans to complete the program. • Set up additional training to help students o address and resolve academic needs. • Monitor students’ academic progress to program completion. • Provide customer service to all internal and external program customers through proactively working with students and instructors. • Provider caseload reports and outcomes to supervisors and managers for program status and compliance

• Worked with supervisor and case management staff to help move program participants to economic independence.• Reporting monthly updates on caseload and their job search activities. • Trained and facilitated workshops for class sizes of 60 and above. • Intentional customer services to maintain successful relationships with program participants

• Supported the development of proposals for the City of Detroit, City of Newark, St. Louis, and other local government funding agencies for social programs. • I worked with the marketing team on the creation of marketing campaigns.• Develop graphic materials, brochures, and catalog layouts for the consumer market. Communicate with vendors and subcontractors for compliance with contractual requirements

• Worked with supervisor and case management staff to:• Help move program participants to economic independence through occupational retooling.• Assisted program applicants in the entry of occupational training programs.• Prepared paperwork and provided reports and status on participants and job search activities.• Provided training and workshops for class sizes of 60 and above.• Maintained successful relationships with program participants to maintain overall morale and assisted in the development of training strategies.

• Working as a Job Developer I researched market needs for employment.• Networked and screened clients/program participants for employers for job placement.• Recruited employers for job fairs and other job selection activities. • Recommended to case management skill sets needed for placement.• Provided resources to program and staff for additional services.