Corey Sklenar Email & Phone Number

United States

- Setup user accounts in Microsoft O365 and Active Directory - Reset user passwords- Troubleshoot VPN and network connectivity, Microsoft Outlook issues, shared drives, printers, docking stations, peripherals, and Windows settings- Escalate issues to different teams depending on the issue- Provide onsite IT Support at Client locations - Create user profiles for new hires - Install or uninstall Microsoft Office- Backup One Drive - Run commands on computers to fix certain issues- Setup user workstations - Connect user laptops to printers - Troubleshoot issues with Microsoft apps such as Outlook and Teams- Assist users with phishing emails

United States

Repair Chromebooks for Columbus City Schools K-12, re-image Chromebooks, issue laptops to students, troubleshoot projectors, network connectivity.

United States

Repair Lenovo and Acer ChromebooksRepair cracked LCD’s, LCD Housing, Keyboards/ palm rests, bottom covers, webcams, camera cables, motherboards, daughterboards, and batteries.Perform evaluations ensuring laptops charge and power on, inspect and verify damages for repair.

United States

Worked with fellow Professional Services and Support team members in capturing requirements, defining solutions, solving technical challenges, importing data, building integrations and launching customers on the FreeAgent platform.Coded, tested, and provided scalable solutions for third party integrations.Wrote custom code using Javascript for workflows and automations to populate the clients data on the FreeAgent platform.

Edinburg, Texas, United States

Austin, Texas, United States

I was responsible for providing first level support to customers regarding issues with Windows 10/7, Microsoft Outlook, and Browser support. I was also responsible for providing excellent customer support by informing the customer of what I had to do to fix the issue and communicating with them in a professional and friendly manner.

Columbus, Ohio, United States

I was responsible for presenting at all times, a smart, alert and visible security presence at the premises of our clients. I also ensured the safety and security of our clients’ buildings and assets by complying with safe working procedures and carrying out all security duties

Fort Hood, Texas

I was a member of a fireteam working to defend our country against any threats on the ground. I trained to deter enemy forces, assist in reconnaissance, and help mobilize troops and weaponry to support the mission as the ground combat force.

Certification, Web Development

· JavaScript · ES6 · React · HTML · CSS · Node.js · Express · AJAX/HTTP · Mongoose · MongoDB · JSON · Git

Information Technology

Learned the basics of computer hardware, software, networks, and security by taking classes in CompTIA A+, Network+, Security+, Linux+.