Corey Smith Email & Phone Number

Downers Grove, Il

Customer Engineer Level 2Provide consulting and implementation services for numerous customers, on national basis, using expert knowledge of NetBackup backup software and related add-on applications. Conduct implementation, migration, upgrade, and support services in a variety of UNIX and Windows environments.• Successful NetBackup Upgrades of largest dcVAST customers.• Successful Symantec Appliance deployments at various dcVAST customers.• Achieved Symantec Appliance and Appliance Catalog Migration certifications..

Senior Solution Specialist & Principle Business Critical EngineerProvide consulting and implementation services for numerous Fortune 1000 customers on national basis, using expert knowledge of NetBackup backup software and related add-on applications. Conduct implementation, migration, upgrade, support, and staff augmentation services in a variety of UNIX and Windows environments.• Performed cross-selling of services and products through successful implementation and migration assignments.• Built a 3-month Consultant residency into 3-years of renewals through meeting customer satisfaction goals.• Co-created the 1st NetBackup certification exams as part of the application subject matter expert team.• Honored with the Symantec Applause Awards for outstanding customer contributions.Projects: • Co-manage day to day operations for NetBackup 5.x/6.x/7.x environments with 150 enterprise and SAN media servers, OST attached Data Domain storage, VTL, and various tape technologies, including large STK ACSLS silo’s. • Perform NetBackup 6.x and 7.x migration and upgrade projects for a large global bank with 6 clustered NetBackup domains which are backing up approximately 4K clients spread across 6 datacenters.• Provide implementation, upgrade, migration, staff augmentation, and support services to over 200 Symantec customers nationally, spanning different business types in public | private sectors.