Medical Support Assistant
San Diego, California, United States
Triage all incoming calls and patients (in person) by organizing daily and future appointments. Assisted in automating processes, introducing best practices and training documents. Following SLA's to help achieve the companies goals.2+ years providing administrative support at a health care facility. Performing tasks promptly and efficiently such as answering to phone calls, maintaining and updating patient records, controlling patient accounts, handling correspondence and scheduling patient appointments.Strong business judgment with an ability to identify and independently resolve a variety of moderately complex challenges.Ability to work in a high volume, dynamic and fast-paced environment making quick decisions. Team player with ability to interact effectively with all levels of the organization