• Developed a ‘Top Focus’ system at Aisin based on the following metrics: customer complaints, SCARs, repeat SCARs, scrap and sort duration. • Manage multiple suppliers by a ‘Top Focus’ metric based ranking system to improve customer satisfaction and supplier performance. • Confirm corrective actions and improve quality by ‘Go and See’ at suppliers and tracking of activity by PDCA / PFUS activity.• Review launch of products before mass production at the appropriate supplier.• Liaison between Quality Engineers and suppliers to improve communication, relationship and supplier support. • End customers include Toyota, Lexus, Subaru, General Motors and Mercedes Benz.

• Approve supplier submitted PPAPs per Aisin and TS 16949 requirements.• Tasked for creating part approval packets to the customer for exterior component parts during the launch process.• Create and revise inspection standards and submit directly to the Toyota Quality Engineer for review and approval.• Create and submit boundary samples to customer for approval.• Responsible for monitoring, measuring and troubleshooting of product quality and process performance through Aisin’s QMS.• Make daily quality decisions on color harmony, various paint defects and on injected plastics to protect Aisin and the customer.• Assist injection molding and assembly to level up manufacturing related issues through trials, changing machine parameters, etc.• Approve / Reject supplier submitted countermeasures through corrective actions via the 5-Why and fishbone process along with supplier development by visiting multiple suppliers.• Direct contact with Toyota’s Quality Engineers for resolving customer issues, PPM reduction, (PCR) process change request approvals through trials and launch part approvals.• Worked directly with Lexus, Toyota and Subaru.