• Responsible for Corporate and campus infrastructure upgrades.• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.• Oversee daily operations of Customer Care and Support teams to establish priorities and set deadlines.• Work with both corporate and campus personnel to ensure support is being met for both hardware and software needs.• Review project plans to plan and coordinate project activity.• Stay abreast of advances in technology.• Develop and manage work breakdown structure of information technology projects. • Responsible for Data and Voice cabling infrastructure installations.• Work with ISP vendors to order both Data and Voice for campus use.• Assign duties, responsibilities, and spans of authority to project personnel.• Responsible for coordinating campus technology upgrades and hardware refreshes.• Responsible for procurement of hardware and software for corporate and campus use.• Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.• Prepare project status reports by collecting, analyzing, and summarizing information and trends.• Direct or coordinate activities of project personnel.• Establish and execute a project communication plan.• Prepare purchase orders and send copies to suppliers and to departments originating requests.• Purchase necessary equipment.• Respond to customer and supplier inquiries about order status, changes, or cancellations.• Identify, review, or select vendors or consultants to meet project needs.• Monitor or track project milestones and deliverables.• Plan and organize campus hardware refresh cycles and implement distribution of hardware.

• Responsible for Corporate and campus infrastructure upgrades.• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.• Manage daily operations of Special Projects to establish priorities and set deadlines.• Review project plans to plan and coordinate project activity.• Stay abreast of advances in technology.• Develop and manage work breakdown structure of information technology projects. • Responsible for Data and Voice cabling infrastructure installations.• Work with ISP vendors to order both Data and Voice for campus use.• Assign duties, responsibilities, and spans of authority to project personnel.• Responsible for coordinating campus technology upgrades and hardware refreshes.• Responsible for procurement of hardware and software for corporate and campus use.• Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.• Prepare project status reports by collecting, analyzing, and summarizing information and trends.• Direct or coordinate activities of project personnel.• Establish and execute a project communication plan.• Prepare purchase orders and send copies to suppliers and to departments originating requests.• Purchase necessary equipment.• Respond to customer and supplier inquiries about order status, changes, or cancellations.• Identify, review, or select vendors or consultants to meet project needs.• Monitor or track project milestones and deliverables.• Plan and organize campus hardware refresh cycles and implement distribution of hardware.

• Responsible for Corporate and campus infrastructure upgrades.• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.• Manage daily operations of Customer Care and Support teams to establish priorities and set deadlines.• Work with both corporate and campus personnel to ensure support is being met for both hardware and software needs.• Review project plans to plan and coordinate project activity.• Stay abreast of advances in technology.• Develop and manage work breakdown structure of information technology projects. • Responsible for Data and Voice cabling infrastructure installations.• Work with ISP vendors to order both Data and Voice for campus use.• Assign duties, responsibilities, and spans of authority to project personnel.• Responsible for coordinating campus technology upgrades and hardware refreshes.• Responsible for procurement of hardware and software for corporate and campus use.• Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.• Prepare project status reports by collecting, analyzing, and summarizing information and trends.• Direct or coordinate activities of project personnel.• Establish and execute a project communication plan.• Prepare purchase orders and send copies to suppliers and to departments originating requests.• Purchase necessary equipment.• Respond to customer and supplier inquiries about order status, changes, or cancellations.• Identify, review, or select vendors or consultants to meet project needs.• Monitor or track project milestones and deliverables.• Plan and organize campus hardware refresh cycles and implement distribution of hardware.

• Oversee the daily performance of computer systems.• Setup campus and corporate infrastructure during new installs, expansions and renovations.• Completed campus wiring projects for new installs, expansions and renovations.• Worked with staff to ensure all hardware and software was working properly at both corporate and campuses.• Responsible for Re-Imaging of student and staff computers.• Answer user inquiries regarding computer software or hardware operation to resolve problems.• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.• Install and perform both major and minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.• Develop training materials and procedures, or train users in the proper use of hardware or software.

• Oversee the daily performance of computer systems.• Setup infrastructure during new installs, expansions and renovations.• Completed wiring projects for new installs, expansions and renovations.• Worked with staff to ensure all hardware and software was working properly at both corporate and campuses.• Responsible for Re-Imaging of military staff computers.• Answer user inquiries regarding computer software or hardware operation to resolve problems.• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.• Install and perform both major and minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.• Develop training materials and procedures, or train users in the proper use of hardware or software.• Perform daily backups to ensure critical data was being stored and not lost before placement on file server.• Help with upgrades of Microsoft operating systems and word processing software for all military staff personnel.