Corey Vail Email & Phone Number

Lewiston/Auburn, Maine Area

DIRECTOR OF VA COMMUNITY CARE | Togus VAMC, Augusta, ME 2015 to PresentOrganize efficient purchase of health services including staff management, budgeting, and contract negotiation. Developed policies and procedures to guide achievement organizational goals of efficient, safe, and quality patient care.• Managed operations including 46 FTE in clinical and non-clinical roles, care coordination, fiscal matters including a $86M budget, and revenue generating processes including claim processing, payments, and appeals.• Established strong performing teams through development and ongoing training of community providers and training programs on VA Community Care for all clinic staff to ensure high quality care, while maintaining cost effectiveness.• Improved patient care through design and oversight of community care provider network of more than 600 facilities and thousands of providers in under one year, beating the performance of all other U.S. medical centers.• Analyzed current standard operating procedures and researched best practices to reduce overall patient length of stay, focusing on population health, cost effectiveness, and high quality care.• Resolved claims backlog through development of efficient claims processing policies to promote timely payment for services rendered.

Lewiston/Auburn, Maine Area

Provided well-rounded oversight through clinical knowledge, open communication, revenue maximization, and analytical review of clinical information.• Orchestrated interdisciplinary care with internal and external stakeholders to identify issues within fund recovery, craft solutions, and promote efficiency.• Assisted Non-VA vendors serving as a SME on VA policies and procedures easing vendor transactions.• Ensured reimbursement for patient care through comprehensive analytical reviews of clinical data to prepare cases for third party care denials while collaborating with clinicians improving patient access to care and reimbursement.• Served on ICD10 Educational Committee and CBI Committee to guide strategic, fact-based decision-making to achieve organizational goals.• Improved turn-around-time for appeals through assigning workloads and monitoring progress to reduce backlog of appeals for processing.

Lewiston/Auburn, Maine Area

Promoted top-level patient care through maintenance of nursing competencies, supporting nursing staff, providing patient care, and assisting with technical systems throughout the hospital.• Maintained nursing staff adherence with all training requirements to maintain full clinical understanding of providing safe and quality patient care while adhering to all regulatory requirements.• Enhanced patient care through consulting for patients with difficult IV’s and NG tubes.• Contributed to development of safe veteran care through collaboration with administration to establish best practices.• Managed nursing staff including scheduling during non-peak hours to meet patient care needs without waste while accounting for time off requests, as well as creating a supportive work environment through complete and timely resolution of all employee issues.

Lewiston/Auburn, Maine Area

Cared for patients of diverse ages with various ailments in emergent providing appropriate care to support positive patient outcomes.• Led drive for efficiency through organization of the department creating new room standardization.• Served as Charge Nurse at Togus VAMC leading nursing staff in completion of daily patient care goals and delivery of care meeting all patient needs.• Assisted patients in locating and accessing appropriate ancillary and community resources to improve overall health results.• Delivered care encompassing trauma management and stabilization, psychiatric emergences, and specialized care for pediatric, adult, and geriatric healthcare needs.• Established work flow for Code Purple alerts at Togus VAMC to maintain patient and staff safety during critical situations.

Master Of Business Administration - Mba, Health/Health Care Administration/Management

Bsn, Registered Nursing/Registered Nurse

Adn, Registered Nursing/Registered Nurse