Corey Waddy Email & Phone Number

Follows established SOPs and responds to requests from laboratory staff withminimal supervisionAssists laboratory staff in following sample handling procedures and enforces procedures as necessaryPerforms a variety of sample and standard tasks including receipt, check-in, login, labeling, inventory, transport and check-out etc.Guides and advises laboratory staff in sample/standard proceduresTrains on SOPs, regulatory guidelines, and storage requirements

Packing area Line Lead to on-boarding new hires and training current employeesEnsure the product is in specifications for moisture, appearance, andweight for the consumerRun regular quality checks onweight of the packaged product, code dates and structure of the packagingAdhere to all safety and PPE (Personal Protective Equipment) GuidelinesMove pallets with cartons for the product to and from thework area using an automated pallet jack

Provide world class customer service when handling incoming calls by listening to customers, analyze their needs and offer adapted solutionsTake appropriate action to efficiently resolve issuesIdentify customers’ needs and promote additional products and servicesResponsible for solving issues from beginning to endMeet established productivity objectives, receiving and incorporating feedback to improve personal and business performance

Observe, Detect, and Secure assigned post at public and private sporting events, concerts, seminars, festivals etcProvided world class customer service to attendees, visitors and emergency responders

Provided quality customer service to both internal and external customersConducted research and maintenance on accounts and assisted with bill payment issues and inquiriesAssisted customers usingWEB based products and Personal FinanceManagement Software (Quicken, QuickBooks, Microsoft Money), including technical supportResearched and scheduled payments for customers over the phone through Telephone Bill pay

Provided support to production workers and machine operators by performing duties to include supplyingmaterials or tools, and cleaning work areas and equipmentExamined products to verify conformance to quality standardsTransportedmaterials, finished products, and packed itemsmanuallyLoaded and unloaded items frommachines and conveyors

Assisted with takingmaterials to and frommachines during run time and order changeoversExecuted housekeeping responsibilities in Direct Material departmentConducted quality control onmaterials being sent out and coming back to the Direct Material department. Tracked and documentedmaterial waste and deposing of it.Input ways to cut down onwaste consumption (LEANManufacturing)

Diploma, General Studies

Bachelor, Marketing

Attended - Did not graduate