Corey Perez Email & Phone Number

New York City Metropolitan Area

Orange County, California, United States

Certified Hatha Yoga Instructor

Orange County, California Area

Oversee multiple teams of Facility Coordinators to ensure that exceptional service levels are achieved and adheres to Brand standardsDevelop strategies that continually fuel business growth through identifying trends, analyzing forecasts, and other client key performance indicators.Collaborate with sales team to ensure services are being delivered according to client brand standardsRemote work management since March of 2020Assist with HR in recruiting, interviewing, and hiring new candidatesMaintain proactive communication with clients and conduct quarterly business reviewsDevelop and maintain both client and employee relationshipsOnboarding and vetting and negotiating with potential subcontractors nationwidePerforming annual employee performance reviews and making recommendations to upper management on salariesDeveloping and implementing operational policy and procedures to increase work efficiency and productivity Develop employees into their desired career pathsMaintain existing client relationships by constant communication and outreach to ensure all R&M needs are being metSpecializing in Luxury retail brands and developed a dedicated Luxury retail teamAdapting to needs of the industry and company consistently

Orange County, California Area

Managed and optimized the work load of facility coordinator team to ensure balanced distribution of resources.Identified appropriate and timely escalations of customer requests.Analyzed performance reports to assign new accounts based on volume trends and customer needs.

Orange County, California Area

Responsible for dispatching, scheduling, pricing, and resolving maintenance requests from our customers.Served as project manager for rollouts and multi-trade projects.

Orange County, California Area

Advanced from team associate to Loan Specialist/Home Services Specialist in just 3 months. Processed and maintained high volume pipeline for the retail team of the mortgage fulfillment loan center. Worked closely with account executives and customer to process loans for both purchases and refinances. Fulfilled loan conditions and determined borrowers eligibility by reviewing credit reports, tax returns, appraisals, title requirements, and vesting instructions. Received numerous accolades from colleagues and customers. Earned level two credit signing authority to underwrite loan applications within conforming loan amounts.

Orange County, California Area

Team associate for mortgage processing team that supports the pacific southwest region of the retail mortgage channel. Assisted loan specialists by obtaining loan conditions to fulfill mortgage requests from pay stubs, tax returns, to title and escrow documents.