Corey Benson Email & Phone Number

Client Liaison and Event Management- Work with clients to identify event needs.- Provide working instructions for tech teams.- Define Scope of Work for each event.- Manage Change Requests and budget changes due to scope modifications.- Provide all technical resources, equipment and labor for each unique event, often on short time lines.- Oversaw and implemented RentMan inventory & project management software to streamline event project management and rental processes.- Successfully managed the virtual IEM Innovation Week conference for the University of Minnesota, including over 400 Zoom meetings over a 5 day period in April of 2021.

West Des Moines, Ia, Us

Business Analyst for Workday Implementation, Phase 1 - Discovery and current process documentation

- Managed all Static Content updates for internal and external users of AndersenAccess.com, the dealer portal for all internal and external users/clients of Andersen Windows- Redefine the Backorder Notification Processo Define and test email notification processo Define and test Backorder logso Proof of concept for text message notificationso Worked with senior management to refine the overall identification of items that are at risk for backordero Refine customer service team messaging regarding backorders that have occurred multiple times (2nd & 3rd notifications)- Launched the Dealer Experience project to convert from AndersenAccess.com to the in-flight conversion to SalesForce- Launched the E-Series Casement project, a new product offering touching manufacturing, warehouse and customer service teams- Worked with QA & BA teams to implement Given/When/Then User Story generation/definition process to improve coordination between QA & BA teams

Toronto, Ontario, Ca

Client Liaison and Event Management- Work with clients to identify event needs.- Provide working instructions for tech teams.- Define Scope of Work for each event.- Manage Change Requests and budget changes due to scope modifications.- Provide all technical resources, equipment and labor for each unique event, often on short time lines.- Oversaw and implemented RentMan inventory & project management software to streamline event project management and rental processes.- Successfully managed the virtual IEM Innovation Week conference for the University of Minnesota, including over 400 Zoom meetings over a 5 day period in April of 2021.

St Paul, Mn, Us

Working on the Oral Care Platform: System and technology improvements using Dual Lane Agile development and project methodologies.

Toronto, Ontario, Ca

Working to implement SSO on RBC's Wealth Management Platform

Located locally, just outside downtown Minneapolis, our employee resource base has extensive experience in business, marketing and E-commerce. We've developed and implemented E-Commerce Solutions for thousands of small businesses, both locally and across the country. Our technical and graphic expertise coupled with marketing skills is the perfect blend needed to make your online business profitable.Take the time to explore our Web site, and we're sure you'll agree that we offer a very unique opportunity for success. We work exclusively with small to midsize businesses, building and hosting attractive, state-of-the-art, industry specific Web sites, providing business proprietors with an immediate solution to creating an online presence. By offering the most powerful comprehensive Web site development service currently available, we empower business owners as we provide an opportunity to economically establish an effective E-Commerce presence.Our unique browser-based software allows you to make modifications to your Web site with no programming or HTML knowledge required. All modifications are immediately posted online. This insures that the site is up-to-date at all times without waiting for, or paying for, a webmaster's service. With unlimited toll free technical support and customer service as well as extremely user-friendly software, you will have a rewarding experience controlling your own E-Commerce destiny.Professional Web solutions combined with on-site service, all provided at a reasonable price. What more could today's competitive business market ask? We're confident we can provide the high level of service and quality product you deserve, without breaking the bank.We look forward to serving your needs!

Munich, De

Business Analyst, working on the Department of Labor Disclosures & Best Interest regulatory compliance project.

Working with the Wealth Management team as they implement SalesForce.com across their divisions. Currently supporting the Mobile 1 environment and working to expand the Client Teams.Finally back in the CRM space I enjoy so much! What a great engagement!

Us

The UHG Payment Engine team has doubled in size over the past 24 months, and is in the process of doubling again. This has increased the number of projects nearly 10-fold. Brought in to assist in estimating project scope, time, costs and resources required to deliver projects on time and within budget. This role is more of a hybrid Project Manager/Systems Analyst role.- Work with System Analysts, Development Team management, Quality Assurance Team management and the business project requesters to identify expected changes and system requirements- Organize requirement review sessions with affected teams in order to properly assess required resources- Identify gaps where requirements may not have been properly assessed- Estimate timelines and optimal delivery dates based on project assumptions- Identify in scope and out of scope requirements

Cleveland, Oh, Us

Brought in to identify quick wins and long-term opportunities for a Microstrategies Sales Data Warehouse. Worked with senior management from the Lowe’s sales team to identify potential areas of reporting improvement and response time improvements.- Spent three days interviewing management team members and gaining consensus on existing pain points.- Reviewed potential solutions.- Assisted in creation of the project timelines for multiple projects- Identified required resources in order to accomplish the requested changes and upgrades.- Worked with existing Project Management Office staff to transition the project to an available resource for Business Analysis and Project Management duties.

Marlborough, Ma, Us

Brought in to develop a data analytics package for the Interventional Cardiology unit of Boston Scientific. This package will be used to identify gaps in coronary treatment between white males and under-served minority groups.- Work with senior management to define Phase 1 goals and direction.- Identify and research data sources for statistical analysis, such as the Center for Disease Control, the National Minority Quality Forum, The US Census, the Dartmouth Atlas of Health Care, and many others, in order to provide methods to measure Coronary Artery Disease Prevalence across gender and ethnic lines.- Create a tool that will normalize all data sources in a simple, repeatable manner.- Write the specs for an IOS (Apple iPad)-based tool for the sales force and the Close the Gap team to use in presenting information about underserved populations to partner hospitals- Document all sources for Legal and Compliance departments- Provide and perform Quality Assurance on all data, down to the zip code level.- Define a method to create and provide heat maps showing disease prevalence by BSC region.

Senior Business Systems Analyst initially responsible for implementing the Cognos Business Intelligence Reporting Data Warehouse. Position has evolved to include duties around the JD Edwards ERP implementation, as well as a Goldmine CRM solution.Cognos Reporting Tool:- Work with Finance, Operations and Marketing departments to define report requirements. Provide requirements to Report Developers and ETL Developers. Unit Test reports and work with the business unit through the Quality Assurance testing before production releases.- Communicate and manage the current report development pipeline to the business units. Coordinate prioritization meetings to best fulfill business needs. Communicate releases and pipeline to US and International senior management.- Identify upcoming needs and trends within the organization in order to anticipate potential changes.Goldmine CRM Implementation:- Assist our Medical Education department in implementing iGoldmine in order to manage their Continuing Education program for surgeons across the country and manage our relationships with our Contract surgeons. Tasked with implementing the tool in 10 days. The successful implementation saved Tornier over $25k in development costs. Received a Tornier Superior Service award.JD Edwards ERP Implementation:- Work with Marketing, Finance, Sales Operations, and Human Resources to assist in defining and converting from the current disparate ERP’s being used in multiple locations, both domestic and international.- Create business process documentation, test cases, test scenarios, and test scripts.- Document areas where JD Edwards will provide different results than current systems.- Document changes in current business processes.- Define new Territory Management process as we convert from Distributor-based territories to Sales Rep based territories.

Minneapolis, Mn, Us

Phase 1: Brought in as Business Analyst to provide analysis on the Short Term Stability project. Responsibilities:- Getting up to speed very quickly as testing and development was already underway. - Recovering from the loss of the project manager days after beginning the position, and being asked to wear both hats until a replacement could be found, nearly two months later.- Catalogued existing business requirements in order to create appropriate quality assurance test cases, and craft appropriate error responses when we ran into difficulties.- Documented and crafted appropriate communication to senior management on a weekly basis. - Created a catalog of deliverables that fell out of the project scope due to deadline or resource constraints.Phase 2, Finance Optimization Project: After completion of the Short Term Stability project, Phase 2 involved in the following: - Assisting in the conversion of the existing EDW from a legacy UDB database to a Teradata platform. - Assist in moving from a Waterfall-style project implementation to an Agile release schedule- Creation of user stories in, using Jira Atlassian tools.- Authoring requirements for new and converted reports for the offshore development team to use in the conversion.- Cataloging all MicroStrategy Metrics, Facts & Attributes (Over 6,000 in total)- Finding/writing Business Definitions of all Metrics, Facts & Attributes- Identifying Owners of Metrics, Facts & Attributes- Working with the Teradata Data Architects to find answers to questions- Working with the Project Manager to shape expectations, set timelines, build communication for senior Target managements- Work with the Change Agents to assist in setting up User Testing, Change Agent Labs, and specialized training- Work with the Stores team to merge the Finance and Stores MicroStrategy reporting projects in order to reduce the number of duplicated Metrics, Facts and Attributes- Assisted in upgrading MicroStrategy from v. 9.0.2 to 9.3

Minnesota , Mn, Us

Project Manager working directly with VI clients to implement a state of the art Onboarding system (Compass) in order to save time, money and protect companies while navigating the myriad legal requirements imposed by the Federal Government.- Assist in designing a custom Onboarding Portal for new hires- Determine what custom electronic forms are required- Suggest best-practice requirements in the onboarding process- Implement the custom Onboarding Portal using DotNetNuke CMS- Create project plan and timelines by working with the Client’s HR and Legal departments in order to fulfill their needs in the most expedient way possible- Responsible for quickly implementing projects in order to begin the monthly revenue stream that came from an implemented site for VI- Responsible for bringing projects in on time and under budget- Designed the 8 Template Sites Compass provides as a default to clients unwilling to pay for a custom design- Trained the four additional Implementation Consultants as they were hired- Helped design the Project Management tool used to prepare client’s questions/answers in a more efficient manner- Went onsite (New Jersey) 45 days after hire to train the largest Compass client

Curbside Productions is a recording studio specializing in advertising VO & composition, radio and podcasting solutions, as well as full band recordings in nearly any genre.

Us

Brought in on a six-month project to assist in implementing the Optum Healthcare Wellness Portal.- Work directly with the Optum Healthcare Sales Team and Account Managers to define the appropriate Wellness Programs and Incentive Programs for employees of Optum Enrollees- Bring Wellness Portal online on time and under budget - Define best practices for Incentive programs- Design Trackers to provide methods for tracking Incentive programs- Responsible for the launch of the first Wellness Portal to go live after implementation- Work directly with Clients in communicating the timeline, making decisions, and confirming their Wellness Program success measurements- Design proper Reporting to support Client Management in measuring the depth of their Wellness Program- Test Wellness Portal before Go-Live and work with Optum developers and technical support to confirm a successful implementation- Provide Warranty Support for the first 30 days after Go-Live

- Work with users to develop reports and report suites for use in evaluating plan-to-goal, define potential areas for improvement, and increase market penetration. Document all necessary requirements and provide direction to the Report Writer tasked with creating the defined report or reports.- Define data loading requirements after acquisition of new companies in order to move their existing data into our data warehouse, including daily, weekly and monthly data feeds, as well as providing a new solution for existing reporting requirements.- Work directly with users to update current reports as needs change.- Write and update reports based on documentation provided by other Business Intelligence Developers using MicroStrategy Desktop version 7.2.3, MicroStrategy Narrowcaster, Microsoft Access and Microsoft Excel- Provide Quality Assurance for other Business Intelligence Developers as needed.- Assist Marketing in defining new programs, contests and rebate systems.

Dealt with budgetary, personnel and internal issues in the fastest growing Unitarian Universalist congregation in the country.

Munich, De

- Assist in the customization and implementation of an enterprise-wide CRM solution, including quality assurance on all system releases (similar to a Siebel or PeopleSoft CRM),- Administer Territory Management and Realignment,- Utilize ESRI’s Arcview mapping software for sales analysis, market penetration and data analysis as needed,- Work as a liaison between Business Services and the sales force, utilizing my sales background in suggesting and implementing changes to the CRM.- Manage and coordinate sales campaigns, from designing the queries to find the initial customer focus group through the generation of the actual mailing, fax, email and calling lists. Manage the outbound call team workload in order to supply enough calls per day, per person, per campaign. Notify management when calls near their end, and monitor (through dynamic reporting) the effectiveness of those calls, emails, mailers and/or faxes,- Data Mining for specific projects and management focus initiatives.

Tradeshow management, customer management, sales, sales support, wrote the user manual and training materials, and sought new customers through aggressive mail, email and phone marketing methods.

Technical Theatre/Theatre Design And Technology

Education record